Tech Delivery & Sales Representative

Location: Wilmington, NC

$22.05/hour base pay+ mileage reimbursement + phone stipend + uncapped sales commission once in production!

Top 3 Things to Know:

Explore your city - drive to and from customers' homes using your personal vehicleMeet our customers - provide in-person device setup and technical support for smartphones, tablets, and other consumer electronicsServe, Solve & Sell – opportunity to upsell Asurion products and services & earn more!

Schedule:Ability to work 5 evenings/week – Hours: 4:05pm to 9:00pm (WA/CA/CO - 4:05pm – 8:00pm)

We take care of you (benefits/perks): 

Base pay is guaranteed and paid bi-weekly. Earned pay can now be accessed early! Based on your sales performance, you'll get extra money Mileage reimbursement is paid weekly based on IRS guidelines $35/month phone stipend  3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skillsGenerous medical, dental and vision benefits program after 30 days of employment401K with 100% match up to 3% and 50% on the next 2% after 1 year of employmentAdditional health benefits such as heart health, diabetes management and healthcare advocacy for personalized supportEmployee discount program on everyday products and services like home/auto insurance, pet insurance, theater tickets, transportation, gym/fitness studios, theme park attractions, and everyday necessities

Here’s what you’ll bring to the team:

Strong willingness to learn tech and sales or prior sales and/or tech experience in any industryA valid driver’s license and satisfactory driving record with at least 1 year of driving experiencePersonal vehicle (excluding motorcycles) for transportation use to/from customer visits. Service appointments are located in neighborhoods and cities surrounding inventory warehouse(s), maximum expected travel distance is 120 miles one way.Use of personal cellphone (no older than 3 models to the most recent model) - to keep you in the know, while on the jobComfort working around dogs, cats and other pets that may be present in customer homesComfort working during evening hours

What you'll do as a Field Tech Sales Expert: (This position is also known as an In-Home Expert in the field)

Building relationships and selling upgraded solutions is what our Experts do best. They'll deliver and service devices within 24 hours and sell Asurion smart home related products.  

Provide superior service and products to deliver each customer with the best experience they can get with their technologyProvide in-person device setup and technical support for customers' smartphones, tablets, and other consumer electronicsMeet with customers face to face at their homesAlways upsell Asurion smart home and other productsAchieve sales and service goals and grow as a result of feedback and coachingThrough interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.Travel daily to and from the job site and several customer locations, possibly in heavy traffic and bad weather

Health and safety measures:

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

Get to know us:

Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined).