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Team Leader with French, Valuation Advisory
Department: CMG JBS
Job Description:
Location: Warsaw (our office is located in the Warsaw Spire building)
Operating model: Hybrid work (combining office and remote work) - at least 2 days from office in Warsaw
Type of contract: Contract of employment
Sector overview:
JLL is a leading global real estate services provider. With more than 300 locations in America, Europe, the Middle East, Africa and Asia-Pacific, we stand for global real estate expertise. Today, we are a market leader and stand for excellent work and a strong, international team.
For our expanding Warsaw-based CMG (Capital Market Group) business line we are looking for you as Team Leader with French.
What this job involves / Role summary:
We are seeking a Team Leader with French to join our team and take on the responsibility of ensuring seamless service delivery and maintaining high operational standards. The successful candidate will be responsible for nurturing a culture of ethics, excellence, and teamwork, while also providing support and guidance to direct reports. Additionally the Team Leader will build strong relationships with stakeholders, and drive continuous improvement initiatives. If you have a passion for driving operational excellence, we want to hear from you.
Duties and Responsibilities:
Team Management: Provide effective leadership and support to team members, fostering a positive work environment that encourages growth, productivity, and innovation. Motivate the team to achieve individual and collective goals.Relationship Management: Build and maintain positive relationships with clients, stakeholders, and other teams. Proactively address any issues, concerns, or escalations, ensuring customer satisfaction and successful collaboration.Performance Management: Regularly monitor and evaluate team member performance providing timely feedback, coaching, and mentoring (quarterly reviews, appraisals, 121 coaching sessions). Identify training needs and coordinate professional development plans to enhance the team's skills and capabilities. Preparing timesheets for the team.Goal Setting and Planning: Collaborate with the team to establish clear objectives, performance targets, and strategies. Develop a robust activity plan that aligns with organizational goals and ensures optimal utilization of team resources.Collaboration and Communication: Facilitate open and effective communication within the team and across departments. Promote knowledge sharing and foster a collaborative and inclusive work culture. Collaboration with the stakeholders.Process Improvement: Continuously evaluate existing processes and identify opportunities for improvement, streamlining workflows, and enhancing team efficiency. Implement best practices and ensure adherence to company policies and procedures.Reporting and Analysis: Collect, analyze, and develop data-driven reports on team performance, productivity, and key performance indicators (KPIs). Identify trends, highlight areas of improvement, and present insights to senior management.Resource Planning: Collaborate with stakeholders and senior management in recruiting, hiring, and onboarding new team members. Efficiently manage resources and delegate responsibilities to ensure optimized work allocation.
Qualifications and Requirements:
Very good communication skills in the French language are required (B2+)Good knowledge of English (B2)At least 2 years of experience in a similar positionDeveloped interpersonal skills for building and maintaining relationshipsShould be proficient in MS Excel, PowerPoint and WordGood interpersonal skills to manage diverse range of stakeholdersWell-organised, have an eye for detail and demonstrate a “Can-Do” attitudeThe following skills will impact your application positively, but are not a must:Administration or financial backgroundAdvanced Excel and basic VBA skillsPrevious working experience in the real estate or BPO industryLocation:
On-site –Warsaw, POLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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