The Project Documentation Team Leader will lead the Project Documentation team, taking full responsibility for team performance, ensuring speed and quality of deliverables, and acting as the primary point of contact for documentation activities across the European structure. This role also includes developing team members, enhancing satisfaction and retention, and contributing to the overall success of the organization.
Are you eager to take your career to the next level? If yes, we encourage your application!
In This Role, Your Responsibilities Will Be:
Team Functional Leadership:
Serve as the first point of contact and resolution point for internal and external customers; Establish and drive business objectives aligned with the European strategic plan; Implement projects aimed at improving customer experience; Develop a robust training program for onboarding and continuous technical improvement; Build strong partnerships with other departments to achieve business goals; Take ownership for achieving performance indicators and improving team outcomes; Review performance metrics, address gaps, and implement plans to achieve KPIs; Identify improvement areas and provide feedback on processes, tools, and organizational performance; Manage daily activities, ensuring workload balance, back-up planning, and timely task completion; Ensure team work processes meet Emerson quality standards or take action to align them;Organizational:
Enhance team efficiency by ensuring proper capacity, knowledge, and skills; Define and implement development plans for employees based on business and individual needs; Oversee onboarding of new hires and training plan implementation in collaboration with departments; Foster a safe work environment to motivate employees and ensure high performance; Manage administrative tasks, including timesheets, leave approvals, and adherence to internal procedures; Lead recruitment efforts for new team members; Conduct regular performance appraisals and provide feedback;Communication:
Establish and maintain proactive, two-way communication with the team and stakeholders; Organize regular team meetings to share updates on organizational, business, and functional performance; Provide detailed updates on team performance and initiatives to leadership; Implement a communication plan to ensure transparency and alignment across the team and leadership.Who You Are:
You excel at leading teams, improving processes, and fostering collaboration. You are a strategic problem solver who thrives in dynamic, customer-focused environments and can inspire and develop others.
For This Role, You Will Need:
• A university degree;
• At least 4 years of relevant experience in a business administration or customer-facing role;
• Prior experience in people management or continuous improvement (preferred);
• Proficiency in English;
Preferred Qualifications that Set You Apart:
• Prior experience working in an international, cross-functional environment;
• Expertise in optimizing work processes;
• Talent development capabilities;
• Strong interpersonal skills and the ability to build effective teams;
• Effective communication and adaptability in various situations.
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and exciting. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this phenomenal opportunity yours!