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Job Details

#INDWC

#Ll-Onsite

World Courier is a Global Specialty Logistics Company that designs world-class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time- and temperature-sensitive products.

For more than 50 years, World Courier has delivered unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world.

The Role:

We're hiring the Team Leader - Dispatcher & Driver to join our World Courier office in Hoofddorp, Netherlands.

You'll managing the team of Dispatchers and Drivers.

Shift pattern: Monday - Friday, 40 hours per week, between 5:30am - 21:00 on a rota basis.

PRIMARY DUTIES AND RESPONSIBILITIES:

Responsibility for the daily running of the Dispatch and drivers department, to ensure that personnel are working to their full potential, that work is evenly distributed among staff and to ensure the equipment is being utilized correctly.Conduct regular meetings to discuss the running of the Dispatch and Driver departmentTo plan, prepare and devise shifts schedules & ensure the department is always adequately covered.To ensure that customers are receiving the highest level of Customer Service from our vendorsObserve and evaluate workers & vendors performance and to offer assistance where required in the Dispatch and driver department.Ensure that Staff & Vendors are up to date on all aspects of their role and are fully trained in their disciplines. All new guidelines and technologies are to be immediately implemented.Keep staff & vendors regularly informed of any new operational issues which may impact on their duties.Identifying, sourcing and onboarding of new vendorsAssessment of current vendors, reviewing performance levels, new lane assessment and negotiating costs down where possible.Have regular contact with Management to discuss customer complaints and any issues. Suggest change where necessary

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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Minimum 5 years Dispatch and Warehouse experience and/or formal qualificationMinimum 3 years of experience in team management of Dispatchers and DriversExperience and knowledge of handling ADR, Air Cargo Security, GDP, AEOMust have strong experience and knowledge of Dispatch, Warehousing / Operational tasksMust have experience managing relationships with key vendors​Fluency in Dutch (Native level) and English (Essential)

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Knowledge & Skills:

Able to follow procedures & Instructions

Able to take on projects at the request of management

Able to provide relevant information on request

Good communication skills – verbally & Written

Personal Attributes and Disposition

Ability to work as part of a team and independently

Must be able to multitask, self-motivation and ability to work well under pressure

Remains calm under pressure

High attention to detail

Uses own initiative, able to prioritize workload

Flexible attitude – for working shifts and last-minute coverage

Must be available to provide an on-call service out of hours in case of emergencies

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: World Courier Holland B.V.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned