Summary:
Under the supervision of the Department Manager provides direction for patient meal services at patient care units to ensure patient satisfaction and safety. Responsible for coordination of patient meal service including menu selections tray assembly tray delivery and pick up special requests and needs for �Expressly for You� Dining Service. Directs the preparation of cafeteria �grab and go� items assists with special functions and performs other related duties as required.

Responsibilities:
Demonstrates understanding of Hospital�s and Brown University Health�s Mission Vision and Values.

Demonstrates understanding of job description performance expectations and competency assessment plan.

Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our Customer Service Standards.

Complies with department and hospital policies and procedures.

- Reviews department policies and procedures

- Reviews hospital policies and procedures

Participates in departmental and/or interdepartmental quality improvement activities.

Completes mandatory education

- Hospital-wide

- Department-specific

- Job-specific

Evaluates patient meal selection tray completion tray delivery and tray retrieval process including �late trays� on a daily basis.



Assigns leads and monitors the work of Dietary Aides and Hospitality Service Representatives in the assembly of patient trays for the following patient population:

child adult geriatric

Suicide Precaution

Demonstrates a working knowledge of food service sanitation infection control principles and uses accepted techniques in preparation handling and service of food.

Responsive to patient�s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to Manager or Supervisor as appropriate.

Works with Registered Dietitian Chef or Manager to ensure alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities cultural ethnic and religious preferences when patient inquires or needs additional selections.

Performs any or all duties of Dietary Aides and/or Hospitality Services Representative according to demands of workload or staffing including;

- Patient tray service

- Preparation of nutritional supplements and enteral feedings

- Cafeteria service

- Cafeteria cashier

Assigns directs and assists Dietary Aides and/or Hospitality Services Representative in the cleaning of the kitchen cafeteria and unit kitchens.

Continually monitors employee activities and performance and reports to Food Service Manager.

Recommends procedural improvements on matters requiring correction to the Food Service Manager.

Trains Dietary Aides and Hospitality Services Representative as directed in proper methods techniques policies and procedures and safe working practices.

Evaluates Patient Meal Selection Tray Completion and Tray Delivery and Retrieval Process daily using tray audits and test trays taste panel with the chefs and meal rounds on the in-patient units.

Performs other related duties as required.

Other information:
Qualifications:

Duties require ability to read and understand arithmetic and measures to report fluid intake and prepare enteral feedings.



High school education or equivalent desired.



Minimum of six months comparable food services experience preferably in a health care or institutional setting.



Physical Requirements:

Must be able to stand walk 3-7 hours per day squat/bend/twist 1-3 hours per day and lift 10-35 lbs with good body mechanics.



Must be able to use both hands/wrists with moderate deviation/repetitions and perform work with gross dexterity and infrequent fine motor skills.



Near/far vision must be accurate at 20/40 have moderate depth perception and be able to discriminate between red/green and blue-violet.

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Newport Hospital USA:RI:Newport

Work Type: Full Time

Shift: Shift 1

Union: Non-Union