Pretoria
Team Leader
23540
Our client in the Insurance industry is looking for a Team Leader to assist the call center in attaining sales targets.
Key responsibilities
1.Achievement of sales (TCF)
· Assist with direct marketing sales processes, targets and team
· Contribute towards sales policies & procedures.
· Monitor the performance of staff
· Gather information on complaints and provide feedback to necessary parties
· Assist in compiling of statistics
· Assist with client queries
· Monitor direct marketing campaign and measure results and assist with the implementation
· Assist non-performers
· Recommend possible incentives
· Assist in enforcing discipline
2.Responsible for Lead loading / allocation
· Ensure the call center is provided with leads. (Daily, weekly and monthly)
· Keeping record of leads loaded
· Ensure that internal dialer is loaded and monitored as per business needs
3.Market products and achieve sales target (TCF)
· Sell policies (in and out bound)
· Apply product knowledge
· Capture policy on system
· Attend to client queries
· Process amendments on policies
· Responsible for own policy retention
Requirements
· Matric
· Recognized Qualification as per the FSB list of Recognized Qualifications
· RE 5
· Registration as a Fit and Proper Representative
· 3 Years’ Experience in the Insurance Industry
· Experience in Category A and B1
Send your CV and latest pay slip to raca@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za
Posted 2023-07-13
Please provide ALL the information requested below, to submit your CV:
Your first name:Your surname:
Your email address
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