Task Force Conference Services Manager
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview We have the need for Maternity Leave coverage Mid February through June 2025. VERY Busy Resort with Group Business and a Very experienced Team! OUR CORE PURPOSE: Create and Deliver Fun and Escapism Our team members are the best of the best. We hire energetic, committed people who have a genuine desire to take care of other people. Our team members approach their jobs as an opportunity to please and are dedicated to engaging with every guest, every time. We provide a fun and exciting environment to work and strive to ensure that you will Love Your Job! OUR VALUES: 1. Every Guest, Every Time 2. Foster a shared responsibility for the well-being of our staff, guests, and community 3. Act with integrity and respect 4. “It’s my job to be better than the best.” Qualifications BASIC FUNCTION: Plans, coordinates and ensures execution of all Catering/Conference Event groups related activities and events. The Events Manager will act as the primary liaison between the client and the staff of the property while focusing on the client’s expectations. QUALIFICATIONS: High School Diploma or equivalent; Minimum 3 years’ experience in hotel, convention/conference center, preferable in conference services or events department; Knowledge of conference service equipment, set-up styles, and audio-visual; Excellent computer software knowledge; Excellent verbal and written communication skills; excellent organization skills; Possess supervisory/management experience ESSENTIAL FUNCTIONS: Plans and ensures execution of group event to include but not limited to dates/timing of arrival and departure, room set-ups, diagrams, audio visual/production needs, rooming lists, special needs, special events, on/off-site entertainment, transportation. Knowledgeable with the property’s accommodations, meeting facilities and support services available at and through the property in order to best promote the effective utilization of the property by assigned corporate accounts. Promote the use of the property’s ancillary services (i.e. banquets, cocktail receptions and theme parties) in fulfilling the general, unique or special meeting objectives of the clients and generally promoting the property as the facility best suited to meet their meeting needs and requirements. Promote the property in arranging and conducting site visits by key personnel of assigned accounts for the purpose of planning, organization and coordinating of all meeting needs and requirements. Follow proper channels when seeking authorization for special rates, concessions, discounts, etc., Ensures group billing is accurate. Review distribution of in-house reports to ensure consistency and completeness of information. Attend weekly designated meetings. Communicates effectively verbally and in writing with clients in timely manner. Communicates effectively verbally and in writing all details of events to appropriate personnel in timely manner. Enhances group events with creative ideas. Communicates frequently with group contact and attendees to ensure expectations are met or exceeded. Coordinates vendors, obtains quotes, client contracts etc. Takes a proactive approach toward client satisfaction. Responds to all client evaluations rated fair or poor. Assists Director of Events with interviewing, training, supervising, reviewing planning staff and assigning group files. Monitor assigned work for accuracy and timeliness. Performs some administrative duties to include distribution of event orders, reports, filing, etc. Follow grooming standards maintaining a professional image in dress and mannerisms. MARGINAL FUNCTIONS: Perform other job functions as necessary to ensure property and company goals and guest expectations are exceeded. ENVIRONMENT: Mostly Indoors, climate controlled environment. Occassionally Outdoors, with exposure to outdoor climate and elements. PHYSICAL REQUIREMENTS (as required by OSHA and ADA – US only): Requires frequent walking and standing Occasional reaching and balancing, for extended period. Requires occasional crouching, bending, and pushing/pulling. Frequent lifting/carrying of up to 10 lbs; with occasional lifting/carrying of up to 50 lbs. Requires frequent manual dexterity and gross motor skills, and constant vision, and hearing The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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