Los Angeles, CA, United States
15 hours ago
Talent Acquisition Manager - Support Services United States

Be Who You Are. Love What You Do.

We are calling on all teammates who want more than a job. We are serious about our people, our customers, and the planet, and we want to do Good things together.

Australian roots – Los Angeles, CA residence!

COTTON ON GROUP, OUR CULTURE:

A diverse crew of 20,000+ team members around the world who love to think big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you, and when you’re here, you’re celebrated for bringing your whole self to the team. YOU are what makes us the unique global retailer we are today.

Cotton On was brought to life in 1991 and we’re the founding brand of our Cotton On Group family. We have grown to nearly 800 stores across the globe and we still love exceeding our customers’ expectations with value-fashion in womenswear, menswear and accessories. Our Cotton On Brand exists to deliver on-trend basics through fast, fun fashion; all while having fun along the way.

MORE THAN A JOB

We don’t like words… we like action…80% of our global positions are filled by promotions of our existing team members because we believe that being YOU can take you places at Cotton On.

We are excited to share this opportunity, and to welcome a new team mate to the Group to help build on our strong culture and purpose led vision to make a positive difference in people’s lives.

Position Summary:


The Talent Acquisition Manager will lead and implement strategies to attract, recruit, and onboard top talent to support the company’s operational and strategic goals. This individual will collaborate with hiring managers across multiple retail, distribution and corporate locations, leveraging technology and process optimization to ensure the delivery of a seamless, inclusive, and high-quality candidate experience. The role requires a proactive, data-driven, and results-oriented professional who excels in a fast-paced environment while embracing innovation in sourcing and recruitment processes.

Key Responsibilities:

Sourcing and Recruitment Execution: Leverage diverse sourcing channels, including job boards, social media platforms, employee referrals, and networking events, to attract top talent. Utilize advanced sourcing techniques, such as Boolean searches, data mining, and AI tools, to identify passive candidates and build a talent pipeline. Partner with store leadership to address seasonal hiring spikes and other high-volume recruitment initiatives. Process Optimization: Continuously evaluate and improve recruitment workflows to ensure an efficient, scalable, and candidate-centric hiring process. Analyze bottlenecks in the recruitment process and implement solutions to reduce time-to-fill and enhance candidate experience. Execute standardized recruitment processes, templates, and guidelines to ensure consistency across multiple locations following company processes. Candidate Experience: Ensure a consistent and exceptional candidate experience by maintaining clear communication and a streamlined hiring process. Champion the employer brand by promoting the company culture, values, and benefits throughout the recruitment process. Collaboration and Stakeholder Management: Act as a trusted advisor to hiring managers, providing guidance on market trends, candidate availability, and best practices in talent acquisition. Partner with HR and Learning & Development teams to align onboarding programs with recruitment efforts, driving retention and engagement. Data and Metrics Management: Track, analyze, and report on recruitment metrics such as time-to-fill, cost-per-hire, and quality of hire to identify opportunities for improvement. Leverage data analytics to assess the effectiveness of sourcing strategies and refine approaches as needed. Strategic Talent Planning: Develop and execute recruitment strategies aligned with the company’s goals and workforce planning needs. Build and maintain a robust talent pipeline for both corporate and retail store roles, focusing on high-demand positions such as keyholders, store managers, and operational leaders. Technology-Driven Recruitment: Identify, implement, and manage recruitment technologies, such as applicant tracking systems (ATS) to streamline and enhance the hiring process. Become expert at in house ATS, partner with global partners as appropriate to fully maximize technology to support recruiting needs of high growth business.  Compliance and Best Practices: Ensure recruitment practices comply with labor laws, equal employment opportunity (EEO) standards, and internal policies. Stay current on industry trends, tools, and technology to maintain a competitive edge in attracting talent.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience) or equivalent experience 10+ years of experience in talent acquisition (5+years in a leadership role), preferably within the retail or consumer goods industry. Proven ability to manage high-volume recruitment across multiple locations. Expertise in applicant tracking systems (ATS), sourcing tools, and automation platforms such as LinkedIn Recruiter, CRM tools, or AI-based recruitment solutions. Strong interpersonal and communication skills, with the ability to build relationships with diverse teams and candidates. Demonstrated ability to lead and manage recruitment teams, vendors, and external partners. Analytical mindset with experience in tracking and reporting recruitment metrics.

Preferred Qualifications:

Experience in employer branding and recruitment marketing strategies. Familiarity with retail operations and workforce challenges in a high-turnover environment. Proven track record of integrating technology into recruitment processes to drive efficiency and scalability.

Physical Requirements:

Ability to move around stores throughout week Ability to lift, carry, push, and pull up to 50 pounds occasionally (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders) Ability to occasionally use a ladder, step stool or raised platform safely 

About Us

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch.  Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.

About the Team

Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.

DOING GOOD MATTERS:

Making a positive difference in people’s lives is our purpose. It’s what gets us out of bed in the morning and drives our every move. (Kind of like a really strong cup of coffee!). It’s not just how we do business, it’s part of who we are.

The Good is a movement to create meaningful change and channel our focus on the things that matter most. It’s our work in building sustainable futures, and supporting and protecting our people and the planet. It’s about celebrating differences while strengthening connections, because we know we’re stronger together.

Our Foundation is at the heart of this, and together, we have raised over $120m for life changing projects around the world -  all thanks to our teams and customers.

Being a part of our team is more than a job. As we say here at Cotton On Group; Be yourself, it’ll change the world.

Come join our Aussie brand and make your mark. Apply today!

To learn more about us, please visit us at https://cottonongroup.com.au/ and for more on the Good we are doing, and our Foundation and the work being done here, please head to https://cottonongroup.com.au/the-good-we-do/ and https://cottonongroup.com.au/cotton-on-foundation/  

Cotton On Group is an equal opportunity employer, who believes that the future of our organisation depends on building a diverse, representative and inclusive team. We strongly encourage individuals of all backgrounds to apply. Should you need any reasonable accommodations through the interview process, please let us know by contacting USAHumanResources@cottonon.com.au

 

 

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