TABLE GAMES CRAPS FLOOR SUPERVISOR - $1000 Sign On Bonus Casino, 5485 Casino Way, El Cajon, California, United States of America Req #14874 Tuesday, January 14, 2025 The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family. Job Purpose: Supervises dealers in an assigned table section Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) + Promotes guest relations by greeting players in a friendly and courteous manner and learning and using the names of regular players. - 25% + Facilitates the accurate collection of revenue by ensuring dealers are observing proper procedures and initiating corrective action as needed. - 25% + Protects game integrity by scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes. - 25% + Supervises Dealers by offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed. - 15% + Ensures departmental processes are initiated and/or completed by preparing forms and documents as required. - 10% Job Specifications: Education and Experience: Essential: + High School Diploma or G.E.D. + 2 years of dealing experience + Experience dealing craps or roulette Desirable: + Table games floor manager experience and/or training + Experience scheduling dealers and dealer rotations + Tribal gaming experience Skills and Knowledge: Essential: + Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes + Ability to communicate effectively with players and team members + Ability to understand and follow verbal directives and written directions + Ability to provide guidance to table game team members + Ability to maintain professionalism and composure + Ability to perform simple mathematical calculations + Ability to complete forms and documents + Ability to stand or walk for up to six hours at a time + Ability to work in a smoking environment + Ability to accept constructive criticism + Ability to appear for work on time + Ability to work any shift + Ability to work overtime + Working knowledge of MS Word and Outlook Desirable: + Basic understanding of rules and procedures applicable to pai-gow and/or poker games + Ability to rate guest playing skills + Ability to card count + Advanced computer skills + Multi-lingual Supervisory/Managerial Accountability: Direct: None Indirect: None If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team! Other details + Pay Type Hourly Apply Now + Casino, 5485 Casino Way, El Cajon, California, United States of America