T&E Duty of Care Specialist (Alajuela, Costa Rica)
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
As a T&E Duty of Care Specialist, you will be responsible for ensuring the safety and well-being of all company travelers, while also managing compliance with the Global Travel and Expense (T&E) Policy. This role involves creating awareness of duty of care, communicating risks, auditing expense reports, and supporting travel-related matters. You will collaborate with travel management, and T&E auditing teams to safeguard travelers and ensure compliance.
What will you be doing?
Duty of Care Programs:Develop and implement duty of care awareness programs for all company travelers.Communicate potential risks and safety guidelines to travelers visiting high-risk countries.Collaborate with travel management and security teams to ensure traveler safety and policy compliance.Provide support and assistance to travelers.Continuously improve and update duty of care procedures.Travel & Expense Auditing:Audit expense reports for compliance with the Global T&E Policy using tools like Concur Detect AI and Concur SAP.Approve, reject, or escalate flagged high-risk expense reports within defined SLAs.Conduct internal audits in SAP Concur for areas not covered by AI tools.Provide input on savings opportunities and compliance risks based on audit findings.Process Improvement:Participate in T&E process improvement projects, focusing on policy, auditing, and help desk efficiency.Identify areas for process optimization to improve the efficiency and effectiveness of T&E processes.What You Will Need to Be Successful:
Education
B.S. or B.A. Finance or systems-related degree.Experience
1-2 years of experience in travel operations, expense auditing, or a related field.Experience with travel management and expense auditing software, such as SAP Concur, and Concur Detect.Competencies
Strong attention to detail and the ability to spot potential risks.Excellent organizational, communication, and interpersonal skills.Ability to work independently and meet deadlines.You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity, and Equity- Committed to Welcoming, Celebrating, and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website.Other reasons why you will love it here!
Your future: stock purchase program, referral bonus, subsidy in transportation and food, recognition program.
Work/Life Balance: Extra days off, birthday off, voluntary hours.
Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave.
Flexibility: Hybrid work model (for more professional roles), flexible schedules.
Training: Training program, unlimited learning.
Extra perks: employees association, and more…
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