Own your opportunity to be at the center of GDIT’s business operations. Make an impact by collaborating across functions to make mission success achievable.
Job DescriptionApply your expertise to advance the mission and optimize our business strategy as a Systems Technician III at GDIT.
Transform technology into opportunity as a Systems Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
This position requires working onsite in our Springfield, VA office location five (5) days per week. This position is best suited for an individual who is confident working without in-person team support and displays the knowledge to troubleshoot and solve customer requests.
HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT
Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardwareSet up workstations with computers and necessary peripheral devices (switches, printers etc.)Check computer hardware (HDD, mice, keyboards etc.) to ensure functionalityInstall and configure appropriate software (Win10-11) and functions according to specificationsEnsure security and privacy of networks and computer systemsProvide orientation and guidance to users on how to operate new software and computer equipmentOrganize and schedule upgrades and maintenance without deterring others from completing their workPerform troubleshooting to diagnose and resolve problems (repair or replace parts, etc.)Maintain records/logs of repairs and fixes and maintenance scheduleIdentify computer or network equipment shortages and place orders
WHAT YOU’LL NEED TO SUCCEED:
● Education: Associates Degree required
● Required Experience: 3+ years of technical / vocational IT experience
● Must be able to lift up to 75 pounds; work on ladders and pull wiring/cables
● Desire to delight and deescalate customer issues and requests
● US Citizenship required and the ability to obtain and maintain a TS/SCI POLY clearance
● It would be nice to have an ITIL cert or other IT-related certifications
● Location: Onsite in Springfield, VA office 5 days/week
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays