Job Description

To collaborate with different business areas and translate business requirements into technical and functional requirements as well as solutions to resolve any system problemsDrive business profitability in the context of cost management through Information technology solutions.Increase operational efficiency and suggest solutions to enhance cost effectiveness.Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements.Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts.Provide sound consulting services and recommendations based on customer and client needs, current information and trends analyses.Work with internal and external customers, as necessary, to analyze and provide feedback on technical and functional requirements.Monitor changes in legislation, regulations, initiatives and relevant industry practices.Ensure drafting and implementation of appropriate interventions.  Ensure compliance with audit requirements.Analyze the current technology environment to detect critical deficiencies and recommend solutions for improvement of system functional and technical application.Ensure business effectiveness and efficiency by defining, delivering and ensuring the effective implementation of information technology solutions.Support Quality Assurance to test activities and to identify and correct issues and work with development team to brainstorm and prototype new ideas to stimulate innovation.Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision-making purposes.Collaborate with other business units (Operations, Business analysts, Implementation, etc.) as necessary on System (technical and functional) projects.Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient.Manage own development to increase own competencies.Provision of training on current systems as and when required.Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.Job Details

Application Closing Date

03/06/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.