Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Project / Program Management

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In digital project management at PwC, you will oversee and coordinate digital projects, enabling successful delivery within budget and timelines. Your work will involve utilising strong organisational and communication skills to effectively manage cross-functional teams and drive digital transformation initiatives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Demonstrates proven thorough knowledge and success as a supporting project team member within a professional services firm or large enterprise including:
-Supporting engagements as a trusted technical resource to clients to implement complex technical solutions, establishing credibility with individuals within client organization;
-Experience implementing IT Operations Management, Discovery, Monitoring, and AIOps solutions using current industry platforms (ServiceNow ITOM, BMC Helix Operations Management, etc).
-Experience implementing solutions leveraging artificial intelligence (AI) and machine learning (ML) technologies and frameworks to drive greater observability and service operations automation;
-Experience implementing BMC and other industry leading observability and AIOps technologies for monitoring Cloud-based environments (AWS, Azure, Google Cloud Platform) and their key technologies;

-Experience implementing solutions with industry leading discovery technologies (SCCM, ServiceNow, Splunk, Dynatrace, Big Panda, Moogsoft, Datadog etc.) and how they integrate with BMC AIOps tooling;
- Experience configuring integrations between BMC or other industry AIOps tooling as well as other downstream IT monitoring tools within the client ecosystem to consolidate Observability data into a “single pane of glass”
-Experience implementing solutions to transform and migrate legacy observability solutions to BMC AIOps or other industry leading solutions.
-Thorough understanding of Integration platforms and protocols (REST, SOAP, HTTP, UDP etc.);
-Experience in developing technical specifications and configuration guides for target-state AIOps and Observability solutions within different complex client environments; and
-Communicating solution approach in an organized and knowledgeable manner.

Understand the importance of have a correct information managementKnowledge of Information Security and Data Protection Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree - Computing and IT Management, Bachelor Degree - Systems Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Agile Team Dynamics, Analytical Thinking, Application Lifecycle Management, Change Control Processes, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Operations, IT Project Implementation, IT Project Lifecycle, IT Project Management (ITPM), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Project Management Software (PMS), Project Management Support, Project Planning {+ 10 more}

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date