When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together.  Our culture rests on a simple principle – “Be Real” – that means being genuine, keeping your word, and having the courage to make tough decisions.  Our “Be Real” values resonate and are meaningful to us.  We are entrepreneurial, fast paced and empower our people.  We know how to make things happen and know that our people are always the source of our success.

What You’ll Be Doing:

· Support application deployments and code releases across multiple environments.

· Maintain high system availability and performance during your regular shift and off-hours when needed.

· Perform daily health checks and monitoring of systems, services, and applications—analyzing logs, scheduled job completions, and resource utilization.

· Proactively seek out opportunities to automate recurring sysadmin tasks using PowerShell or other scripting tools.

· Experience working with CI/CD pipelines and source control tools like GitHub (Actions, Workflows, and integrations).

· Triage and troubleshoot complex issues, providing Tier II support in coordination with other teams when necessary.

· Administer and support key Microsoft infrastructure services—Active Directory, Office 365, IIS, FTP, virtualized environments (Hyper-V, VMware), and related tools.

· Monitor for and respond to security threats, intrusion attempts, and other risks in real time.

· Provide input into system architecture decisions, bringing forward your insights while being open to peer feedback.

· Participate in capacity planning, patch management, and performance tuning.

· Own and contribute to documentation including SOPs, runbooks, configuration standards, and compliance-related processes (e.g., PCI).

· Be a force multiplier by sharing knowledge and mentoring junior team members when possible.

What you need to be successful:

· Clear, confident communicator in English—both written and verbal.

· Strong hands-on experience troubleshooting issues in public cloud environments (primarily AWS; Azure is a plus).

· Proficiency with Windows Server (2012 through 2025), DNS, GPO, AD, VPN, IIS, FTP, PowerShell, and Office 365.

· Working knowledge of cloud networking (TCP/IP, LAN/WAN, iSCSI, FC) and how it relates to on premise hardware.

· Experience with modern endpoint and mobile device management platforms (e.g., Microsoft Intune).

· Familiarity with Atlassian tool suite (Jira, Confluence).

· Understanding of system hardening, patching, and endpoint security tools (Microsoft Defender, etc.).

· Comfortable with enterprise backup and disaster recovery tools in AWS and/or Azure.

· Solid grasp of ticketing systems like ManageEngine, Jira, Zendesk, or BMS.

· Familiarity with Microsoft Teams telephony and remote management tools (e.g., Barracuda).

· Bonus: Experience with Application Firewalls in cloud environments (AWS WAF, Azure WAF).

TRANZACT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer / Disability / Vet