Minimum qualifications: + Bachelor's degree in Computer Science or equivalent practical experience. + 3 years of experience with systems automation, and with systems design and implementation. + Experience in TCP/IP and networking concepts (PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.) and in one or more areas of infrastructure: Linux, Kubernetes, Networking, Storage, etc. Preferred qualifications: + Experience as a Customer Solution Engineer. + Experience in scripting (e.g., Bash, Perl, Python, Ruby, etc.) to help with automation of routine tasks. + Experience in Site Reliability Engineer or IT production systems engineering. + Understanding of physical server, storage and network devices. + Excellent relationship-building skills and the ability to empathize with customers. Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don’t just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it’s hard to control what you can’t measure – so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. Edge Infrastructure Operations provides global infrastructure support to external network operators and infrastructure partners where Google’s network meets the operator’s or partner’s network (Google Global Cache CDN). In this role, you will be maintaining operational health and optimizing capacity in the most efficient, scalable, manner. You will be improving the experience for end-users, with the aims and business goals of our internal stakeholders. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. + Participate in the 24x7 on-call rotation to support escalations from client deployments as well as internal reference deployments. + Support Linux machines across the globe to ensure the reliability of Google’s content delivery and compute infrastructure. + Collaborate regularly with partner ISPs to provide remote troubleshooting and IP networking support. + Identify and implement projects to automate and improve support, and onboard new hardware and services. + Work closely with engineering teams, hardware vendors, product managers, and partners. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.