ABOUT US

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics.     Our Mission:  Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision:  A world where patient diseases are conquered with the guidance of personalized diagnostics.     For more information, please visit www.biodesix.com.

OVERVIEW

We are looking for a hands-on information technologist to provide day-to-day technical leadership and assistance to resolve escalated desktop, network, and server issues along with helping with continual improvement of IT implementation across regulated and non-regulated environments. The Systems Administrator I will provide tactical support along with being a strategic thinker in helping to drive the operational direction forward relative to regulated and non-regulated systems. The Systems Administrator I is expected to have a proven track record of resolving IT issues. 

LOCATION
Louisville, CO | On-Site

RESPONSIBILITIES

Manage and Monitor Data, Data Backup and Data Archival solutions  Help maintain server environment. Including but not limited to Server Hardware Maintenance, Server OS Builds, Security Patching, Active Directory, DNS, Office 365 Administration, SharePoint Administration  Troubleshoot and resolve server issues  Work with security team to maintain server security  Act as escalation path for IT issues that may require advanced troubleshooting  Troubleshoot and resolve network issues  Troubleshoot and resolve desktop, software, peripheral and lab application issues  Troubleshoot and resolve mobile computing and communications device issues. (such as iPhones)  Accurately and thoroughly record information into ticket tracking software  Escalate problems as needed  Provide status updates and follow up resolutions to customers  Identify and create documents for knowledgebase  Collaborate with other groups to research, document and resolve issues  Participate in activities and projects that support IT goals and initiatives as directed  Maintain current knowledge of computing hardware, software, and network technology  Help maintain network environment. Including but not limited to Switches, Firewalls, and Cabling  Produce written documentation clearly and efficiently and take ownership of any required documentation changes or updates in a timely manner    TECHNICAL REQUIREMENTS  Experience managing a Microsoft Windows network with at least 150 users across multiple locations, including expertise in Microsoft Windows Server technologies (Active Directory, DFS, DNS, SMTP) and managing applications and users via Group Policy. Proficiency in configuring and monitoring storage and backup technologies. Experience managing a Microsoft Hyper-V enterprise environment with multiple physical servers and shared storage. Experience with Microsoft SharePoint Online, Microsoft SQL Server, and an Office 365 enterprise environment synchronized with a local Active Directory. Familiarity with enterprise-level full-disk encryption solutions. Knowledge of copper 1 Gbps and fiber 10 Gbps networks, including VLANs, LLDP, network segmentation, and setting up and managing Network Attached Storage (NAS) devices.   PREFERRED SKILLS Familiarity with regulations such as HIPAA, HITECH, 21 CFR Part 820, 21 CFR Part 11, FDA/ISO 13485, GMP, and CLIA. Experience managing a hybrid cloud environment that securely extends local network resources to cloud platforms. Proficiency with Single Sign-On technology, including on-premises federation and third-party solutions like Microsoft Azure. Expertise in setting up and managing firewalls and VPNs to maintain perimeter security and ensure proper logging. Exposure to lab or medical business environments and experience working with distributed teams in a virtual setting. Experience with Synology storage, Digium and SwitchVox systems, Microsoft Great Plains, and Rapid7.   EDUCATION AND EXPERIENCE Associate or bachelor's degree in information systems or IT related subject preferred H.S. Diploma or GED equivalent with commensurate experience is considered  3+ years of HANDS-ON enterprise information technology experience  IT Certifications, a plus     COMPENSATION Annual Compensation Range $75,000 to $81,000  Discretionary Bonus opportunity  Comprehensive health coverage: Medical, Dental, and Vision  Insurance: Short/Long Term Disability and Life Insurance  Financial benefits: 401(k), Flex Spending Account  120 hours of annual vacation  72 hours of paid sick time off   11 paid holidays + 3 floating holidays  Employee Assistance Program  Voluntary Benefits  Employee recognition program  ​Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.    Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.