From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. 

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.  

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. 

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town Office. 

Position Overview:

As a Systems Administrator with the MRI Software IT Services Team, you will work across Private and Public cloud technologies, learning business processes whilst being exposed to exciting new technologies such as VMWare vCentre, Azure, SQL Databases, Citrix, along with several other backup, antivirus, monitoring, networking and operational tooling.

In this position, you will assist with a wide range of IT operational and project related duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti-Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day-to-day operational IT Services activities, related to application support.

Responsibilities:

Deployment and configuration of Application releases

Able to perform duties on a shift/roster depending on requirements from business

Ability to work overtime/standby as and when required

Citrix Troubleshooting

Installation and management of IT, monitoring and security tools

SQL Server and DB administration

Managing and administering service desk ticketing system queues

Review of SOPs and documentation

Remote Desktop Gateway management, configuration, and troubleshooting

IPSEC Tunnels and administration

Configuration of monitoring tools

Active Directory management and troubleshooting

VPN Configuration and troubleshooting

General vCentre management and troubleshooting

SFTP Server management

IIS/Web Server administration and troubleshooting

Certificate Management

SMTP Relay server troubleshooting and management

Azure Kubernetes Cluster Services

Patching and Updates

Server Builds and Software deployments

Able to perform duties on a shift/roster depending on requirements from business 

Ability to work overtime/standby as and when required 

Client and Stakeholder Engagements

Knowledge and Skills:

Strong interest in general IT (Networking, Operating Systems, Scripting)

Attention to detail, ability to follow SOPs and suggest improvements to documentation and processes

Ability to multi-task and prioritise accordingly

Strong Interpersonal Skills with focus in Customer Centricity

Strong vendor management skills

Ability to work and collaborate across global and regional teams

Attention to detail

Accountability and ownership of Problem and Incident management

Education:

Degree/Diploma in Information Science/Technology or equivalent work experience

MTA/MCSE/Azure Certified

Database Administration Certified or working towards

VMWare Certification a plus

Security Certification

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.

Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group 

Have confidence in your health with our offered Medical Aid Scheme.  

Invest in our competitive Personal Pension plan and help set you up for your future. 

Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).  

Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

Further your professional development with our Tuition Reimbursement Schemes  

Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!  

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.  

Amazing growth takes amazing employees. Are you up to the challenge? 

We know the confidence gap and  imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you! 

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. 

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.