NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on  LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Switchboard Operator, Per Diem - Mineola.

In this role, the successful candidate answers all incoming calls to the hospital's main telephone number and routes them appropriately throughout the organization. Provides emergency notification via paging system or overhead speaker system as necessary dependent upon nature of situation.

Job Responsibilities:

Operates a telecommunications console along with various peripheral pieces of communications equipment including but not limited to a personal computer. Answers all calls politely and in a timely manner. Connects callers to desired location.Performs other duties as assigned.Observes departmental and hospital policies concerning attendance, professional conduct, appearance. Attends in services.Responds to requests for patient information. Responds to assist with requests for patient information/location as appropriate. Assists at Information Desk to access medical staff/patient contact information.Responds immediately to all emergency calls, patient codes, life safety alarms etc. and urgently communicates situation to appropriate parties both within and outside. Initiates appropriate response for the specific situation. Follows emergency policies and procedures. Documents action as required.Provides direction to visitors and provides volunteers with support as needed.Handles request to page and locate hospital staff. Operates paging console to initiate staff pages as required. Maintains daily on call list for services. Identifies phone pager numbers as requested. Pages as needed.

Minimum Qualifications:
To qualify you must have a High School or GED. 1-2 years Experience as a receptionist/customer service in a high pace environment. Good communication both oral and written, organization, detail oriented, multi task and customer service skills. Basic knowledge of Microsoft Office. Ability to respond to emergency situations.

Preferred Qualifications:
1-2 years Experience in hospital switchboard systems and emergency procedures.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Long Island is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Hospital-Long Island's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $22.04 - $22.48 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here