Work Schedule

Environmental Conditions

Job Description

Survey Development Coordinator II – Bulgaria

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Evidera, a Thermo Fisher business, is a preeminent provider of evidence-based solutions to demonstrate the real-world effectiveness, safety, and value of biopharmaceutical and biotechnology products from early development through loss of exclusivity

Discover Impactful Work:

Position Overview:

This position is responsible to improve the medical scientific level of the Provider Insight surveys and quality of collected data.

The goal is to ensure medical data accuracy, consistency, validity. This includes to assure that the surveys - from development to data allocation - are meeting the latest disease guidelines, local drug approvals and high quality global / Company marketing research standards. Works in collaboration with different teams to develop surveys and ensure that new survey launches and updates meet the medical requirements, increased panel experience with proper survey scientific sequence and answer options, increased client experience with scientifically correct data collection. In this role strong attention to details and ability to focus on different therapeutical areas and diseases, different sources (questionnaire, survey, feedbacks, data) working towards deadlines are essential. Position also involves preparation and analysis, proposing action plan to improve processes. In this role supporting day-to-day activities of Survey Production Team, ensuring medical support with timely response.

Essential Duties and Responsibilities (other duties may be assigned):

Below are key responsibilities of the role. The duties listed are not to be considered restrictive or complete and nothing should prevent the management to reassess them or make them evolve as requested by the business.

Works in research study design as per Provider Insight guidelines, performs medical quality control in questionnaires, survey building, review and launch, testing, quality control, feedbacks/troubleshooting, data analysis, reporting.

Support the Team in survey launches and perform medical approval for a variety of multi‐country research studies.

Performs HCP interviews to validate medical standards and sequence of surveys

Coordinates with internal departments and/or external suppliers (HCPs) to establish the project schedule and assignments ensuring compliance to our high-quality standards.

Check collected data and check for quality issues from a medical/ client standpoint

Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution

Support the Team in in the overall execution of the research project data collection to meet the established targets for scope, quality and schedule.

Develops and maintains good professional communication with internal co-workers and external resources to ensure good communication and smooth project execution.

Ability to prioritize personal and team workloads to best meet organizational objectives

Defining and reporting issues in Quality Event Management

Ability to deal efficiently with escalations and difficult situations under pressure

Monitored productivity and prepared reports illustrating results

Tracks KPI to ensure process efficiency

Keeps accurate documentation, performs statistical analysis and provides KPIs. Keeps accurate documentation, performs basic statistical analysis and provides KPIs

Assists Survey Production Team in the overall execution of survey and data quality check to meet the high quality, timely requirements.

Education, Professional Skills & Experience

Medical degree required

Proven analytical skills required

Previous Medical / Pharma experience required that provides the knowledge, skills and abilities to

perform the job (comparable to 5+ years) 

Previous experience in medical survey and data review

Understanding of quality measures

Critical thinking, accuracy, strong attention to detail with the ability to multi-task when working towards deadlines

Strong collaboration skills to work with interdepartmental disciplines

Knowledge of qualitative and quantitative research methods

Inclination for problem-solving and process orientation

Computer Software Skills Required for Position

Proven experience using SharePoint and Office365 Tools

Experience in data visualisation tool (Tableau) preferred

Excellent computer and typing skills required

Personal Skills & Competencies

Strong written and verbal communication skills to develop relationships with internal and external clients (HCPs)

Commitment to excellence

Maintain standards for reliability and performance

Analytic and critical thinking skills required

Sharp attention to detail

Integrity

Fluent in written and spoken English

Working Conditions and Environment:

Normal and routine office duties

Remote capable

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status