You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006. And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) . Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more! Support Services Manager SURGICAL SERVICES (BILLINGS CLINIC HOSPITAL) req9369 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt) Starting Wage DOE Develops objectives, policies, and procedures for department cost centers to formalize and implement the mission, vision, and values of Billings Clinic. Services include Surgical and Procedural Departments – Cath Lab, IR, OB, OR, PACU, Pre/Post and SPD. Ensure continuity and consistency across and throughout departments within the business unit. Maintains the standards, customer relations, and practice in Surgical Support Services. Assists with preparation and cleaning of supplies, instruments, and equipment; ordering and stocking of supplies and transporting, transferring and positioning patients. Essential Job Functions • Collect comprehensive data necessary to support Surgical and Procedural Line Services ex) FCOT, Room Turnover. • Analyze data to develop ideas and support decisions relevant Surgical and Procedural Line Services. • Facilitate and lead Process Improvement Initiatives to support Surgical and Procedural KPI’s • Develop training procedures and standard work for each ORT level which includes the Anesthesia support role • Identify expected outcomes for OR Technical Aides • Align with the Surgical and Procedural strategic plan to implement Develop the strategic plan and processes to attain expected outcomes for Support Services. • Provides support to other members of the team by obtaining and maintaining supplies, instruments, equipment, pharmaceuticals (excludes narcotics) and positioning accessories, cleaning and processing instruments, scopes and equipment. • Ensures appropriate cleaning procedures are maintained and followed. Cleans and maintains autoclaves, warmers, refrigerators specialty carts and emergency equipment. • Assists with OR, PACU, Preop and Anesthesia transporting, transferring and positioning patients as needed. • Performs errands to other departments as needed: laboratory, pharmacy, radiology, etc. • Obtains and records pre and post operative vital signs. Charts and documents in medical record according to protocol • Demonstrate ability to maintain appropriate monitoring records for process improvement and quality controls as assigned. Utilizes performance improvement principles to assess and improve quality. • Develops, retains, recruits, and leads a talented team committed to accomplishing the goals and objectives of Billings Clinic. Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policies and procedures relating to human resource management. • Develop and lead Participates in orientation, training and/or precepting of new staff. • Identifies needs and sets goals for own growth and development; meets all mandatory system and departmental requirements. • Collaborate with internal and external stakeholders to improve Surgical Efficiency, patient flow, Anesthesia services. • Use human and material resources efficiently to deliver safe, high-quality, and cost-effective sterile processing service • Provide guidance and coordinate education and competency verification activities for ORT regarding professional guidelines, recommended practices, and regulatory and accreditation standards pertinent to Surgical Services and Anesthesia. • Manage Surgical and Procedural Support Services operationally and fiscally. • Manage assigned projects skillfully. • Provide guidance, support, and constructive feedback to ORT and Surgical Team. • Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. Minimum Qualifications Education • High School or GED • 4 Year / Bachelors Degree preferred in business, leadership or healthcare Experience • 5 years Perioperative Experience • 2 years Leadership Experience Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing. Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/) Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.