Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Interacts with co-workers and customers in a supportive and respectful manner. Encourages open communication to achieve outstanding customer service. Communicates clearly and professionally to promote both work efforts and problem resolution.Promotes a positive work environment and contributes to a team-focused work unit that actively helps one another achieve department goals.Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
Assesses, monitors and fills supply and equipment inventory levels, or PARS, according to schedules and efficiently delivers supplies and equipment needed on assigned units or departments.Physically receives stock requests and picks, stages and delivers according to schedule and within established guidelines.Responds to and appropriately executes supply and equipment requests, both urgent and routine, within established guidelines of the department.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Reviews and appropriately reports all supply and equipment inventory levels to ensure inventory is managed and replenished appropriately to prevent stock-outs or over-stock situations.Using documentation such as delivery manifest, pick ticket or packing slip, inspects and audits supply and equipment deliveries based on department standards and procedures (i.e. quantity, unit of measure, correct label, physical condition, product expiration).Assists with identification and removal of non-conforming products by rounding and inspecting supplies and equipment when defects or recall notifications are received.Maintains, cleans and organizes clinical supply and equipment areas.
FINANCE ESSENTIAL FUNCTIONS
Ensures all Supply Chain transactions (inventory, receipt, etc.) are completed accurately within the appropriate tracking systems and within the established guidelines of the department.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize department daily tasks, minimizing incidental overtime.Utilizes efficient and cost-effective work practices with department resources and supplies; provides recommendations to reduce expenses.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSGenerates and communicates new ideas and suggestions that improve quality or services. Participates in special projects and department initiatives and seeks opportunities to expand learning with a focus on continual development. Completes and updates the individual development plan (IDP) on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
One year of experience preferred in Healthcare, Supply Chain or Materials Management preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.Knowledge of Personal Protective Equipment (PPE) and process requirements for Sterile SupplyAbility to complete work within designated time framesDemonstrates ability to access information both in the department and within the hospital system to support the department
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform YesScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.
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Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
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