Supply Chain Supervisor Location IT-Parma Posted Date 7 hours ago(9/17/2024 10:44 AM) Job ID 2024-10435 # Positions 1 Category Supply Chain Position Type Regular Full-Time Overview

As Supply Chain Supervisor will be responsible for the coordination between the sales force and the services and operations. This person is supporting the commercial activities of the sales employees and managing all internal and administrative sales office activities and sales order processing. This person also plays a key role in ensuring the supply of our product for his/her dedicated region. Works in close collaboration with supply chain planning and the warehouse team to ensure the delivery of our products to the customers.

Responsibilities Order intake & verification of specific requirements for order processing (product specs, sales & transport prices, incoterms, financial arrangements, …)Liaison with inventory team for on-time availability of productsTransport arrangements & follow up on on-time collection and deliveriesCo-ordination of on-time supply of the export documentation via various sources (chamber of commerce, FAVV, Customs, transport providers, …)Responsible for managing transport, including tracking performance of carriers, evaluating and participating in performance meetings, and taking the lead in evaluating different/new carriersResponsible for working on a variety of logistics projects, related to the requirements of Kemin’s network of warehouses and transportation.Responsible for keeping Kemin’s transportation model up-to-date and initiate projects whenever necessary.Responsible for bringing any shipment issues to managementResponsible for communicating with other key areas of the business (sales, customer service, operations, etc.).Provide input for operations planning, forecast and inventory managementKey contact person for salesKey contact, internal co-ordination and administration to support the sales activities of the dedicated regionSmooth order processing with optimal economic efficiency and maximum customer serviceMaintain administration and customer files for the sales areaProactively participate in order prediction by running reports and contacting customersCollect, check and maintain information on master dataPrepare colleagues as backup and act as backup during absence. As well for customer service as logisticsProvide timely and accurate customer services, secure that procedures are being followedPrepare offers and quotations in line with the established procedures and approvalsInvestigate and co-ordinate customer credit applications in co-operation with the financial departmentMaintain the administration and the customer files for the sales areaTimely and accurate communication, administration and documentation on customer services and sales activities (internally and externally)Plan shipments and provide instructions to the warehouse on the preparation of deliveries, if relevantBook transportation for timely deliveries in line with the selected approved transport contracts and optimal economic efficiency, if relevantCollect, check and maintain information on master data for logistics (e.g. products, customers, contracts), communicate changes to the system controllersKeep accounts receivable in line with the countries requirements Qualifications Experience in a supply chain/ customer service environmentStrong client-facing skills and bias for action (works pro-actively)Must be fluent in EnglishCustomer focused Team playerGood CommunicatorWell organized, AccurateFlexible in adjusting to organizational needsTakes initiative

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