Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As a Supervisory Management Business and Reporting Specialist in our team, you will uphold the highest standards of confidentiality, conduct thorough and accurate reviews of electronic communications daily, and work closely with team members to consistently meet and exceed performance targets. This role provides an opportunity to be part of a revolutionary team that promises to elevate your business to new heights.

Job Responsibilities:

Uphold the highest standards of confidentiality, ensuring all client information is protected and handled with discretion. Conduct thorough and accurate reviews of electronic communications daily, adhering to established Service Level Agreements (SLAs) and following relevant policies and procedures. Work closely with team members to consistently meet and exceed performance targets, fostering a cooperative and supportive work environmentAssist in overall effort to continually review and enhance supervisory tools, reports and programs used to monitor the electronic communication review process.

Required qualifications, capabilities, and skills:

Detail Orientation: Exhibit meticulous attention to detail, recognizing the critical impact of your role on regulatory compliance and risk managementClient Focus: Demonstrate a strong commitment to client service, effectively managing time and coordinating with various teams to address and resolve issues promptly.Analytical Skills: Possess the ability to analyze process flows, identify areas for improvement, and propose innovative solutions to enhance operational efficiency. Teamwork: Build and maintain strong working relationships with cross-functional and geographically diverse teams, contributing to a cohesive and collaborative work cultureAdaptability: Thrive in a fast-paced environment, skillfully handling multiple tasks through effective prioritization and time management.Risk Awareness: Maintain a strong control orientation, understanding and mitigating operational risks to reduce the overall risk profile.Problem Solving: Address miscellaneous requests related to the process, assisting the team with research and investigation as needed.Documentation: Ensure all procedures are thoroughly documented, identifying and implementing additional controls as necessary to enhance compliance.Innovative Thinking: Think creatively and propose out-of-the-box solutions to drive continuous improvement and innovation.Education: College graduate with a strong academic background.Communication Skills: Exhibit excellent verbal and written communication skills, effectively conveying information, and ideas to diverse audiences.