Join our team at Polo Towers as PBX Supervisor and become the heart of exceptional guest experiences!
Situated in the vibrant heart of the iconic Las Vegas Strip, our 829-room resort offers the perfect escape for our owners and guests to unwind after an exhilarating day on the Strip. With amenities like a rooftop pool, fitness center, and spa, our guests’ experience is truly elevated.
Don’t miss out on the chance to showcase your hospitality expertise and take your career to new heights with ample opportunities for growth and advancement. Join us and be part of something outstanding.
Responsibilities Include:
Ensure Quality Assurance Standards of Hospitality are provided to all members, owners, and guests on property and/or via telephone. Maintain necessary hard copies of paperwork of all daily operations and file, as needed. Connect with all internal departments, including Front Desk, Housekeeping, Engineering, and Security, via telephone and e-mail as needed. Compute billing charges, collect payments, and provide change. Supervise progress and completion of work assignments by PBX or Front Desk personnel. Make recommendations to management regarding development and corrective active of team members Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Other duties as assigned.Here’s why you will love it here:
Day 1 Benefit Eligibility Recognition Programs and Rewards Discounted Hilton hotel rates worldwide! 401(k) program with company match. Paid Time off and Paid Sick Days Employee stock purchase program Tuition reimbursement programs Numerous learning and advancement opportunities And more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.