Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Supervisor of Registration, Bilingual Spanish/*Women's Health* - Brooklyn.

In this role, the successful candidate The Registration/Clerical Supervisor administers manages and coordinates the functions of the appointment scheduling at Sunset Park Women's Health. Coordinates with the Senior Site Director and rest of leadership on all projects specific to and consistent with daily operations of Family Health Centers patient flow systems.

Job Responsibilities:

Supervises the Patient Service Associates in efficiently processing patient appointmentsSpeaks and writes clearly and in a well-organized mannerEncourages open communication from staff and actively listensCommunicates important organizational information to staffEncourages and facilitates collaborations across the Health SystemMaintains a formal and informal network of relationshipsIs knowledgeable/familiar with HMO and Managed Care protocols and is responsible for relating any changes to staff/departments affected.Generates predefined standard and statistical reports for Patient Service Associate productivity and call center activity.Works closely with LMC and LFHC MIS to ensure that appropriate equipment is functioning properly for appointment scheduling. Trouble shoots to recommend appointment system enhancementsAssists with the designing and implementing of computerized appointment reminders patient instructions and coordinated ancillary appointmentsCreate and maintain scheduling templates for all network providersManages and coordinates functions pertaining and related to the LFHC Appointment Scheduling System.Interacts with other departmental staff for the purpose of enhancing the delivery of careAssists in updating and informing the Patient Service Associates in an assigned department of any changes in procedures staffing and appointment scheduling.Assists in problem solving and the resolution of patient problems and provides information regarding appointments

Minimum Qualifications:
To qualify you must have a Bachelor's degree required.
Must have 1-2 years of direct supervisory experience in ambulatory care services in a health center, hospital or other health related facility.

Preferred Qualifications:
Previous front desk supervisory experience in similar FQHC setting or busy ambulatory practice.

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone's network provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view Family Health Centers at NYU Langone's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $62,400.00 - $65,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here