A Linen Room Supervisor is responsible for managing overall daily operations of the Linen Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

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What will I be doing?

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As a Linen Room Supervisor, you are responsible for managing overall daily operations of the Linen Room to deliver an excellent Guest and Member experience. A Linen Room Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nManage overall daily operations of the Linen Room\nEnsure quality controls are in place for all linen processes, rejecting any exceptions\nMaintain cleanliness of the linen area\nTrain, develop, and appraise the laundry team\nEnsure linen and housekeeping supplies are ordered and controlled in line with Business and Events\nCarry out stock takes\nEnsure par stocks are maintained\nTake receipt of stock and ensure safe storage\nManage customer service issues quickly and effectively\nOversee the issuing of linen via a requisition system\nEnsure team members adhere to all Health and Safety Regulations\nCarry out any other reasonable task set by the hotel's management\nWhat are we looking for?

A Linen Room Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nGood organisational and planning skills \nGood communication skills \nAbility to work under pressure\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nPrevious hotel or leisure sector experience \nPrevious experience at Supervisory level

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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