Job Summary:
Responsible for overseeing the following activities: training of all personnel, all daily operations of Specimen Processing, Ensure all Compliance Policies are followed, low error rate, and productivity within company standards. Ensure maintenance of a safe, ergonomically sound, professional environment.
Responsibilities:
Responsible for managing daily operations of departments Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc) Oversee implementation of SOPs for Specimen Processing in accordance with company policy Oversee/Ensure all processing documentation is complete and reviewed as required. Ensure Specimen workflow from logistics meets the needs of the department Monitor Special Handling of identified Clients, to ensure irreplaceable patient samples are not mishandled specimens/orders. Must be able to establish a positive work environment that actively encourages and supports employee involvement. Hold regularly scheduled staff meetings. Track/enter time/attendance of employees. Prepare month-end reports. Investigates/resolves and responds to client complaints. Monitor schedules to ensure minimal overtime for employees. Identify, develop and implement process improvement plans. Responsible to ensure company Policies are followed. Responsible for training and development of staff. Monitor on-going performance of employees; provide corrective action and counseling as required. Effectively work with internal departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments, and foster continuous improvements. Any/AII other projects as assigned by management. Qualifications/Requirements:
Experience:
At least two years supervisory experience in fast paced clinical lab setting
Education:
College Degree Preferred but not required
Licenses / Certifications:
N/A
Other:
Computer skills, MS Office applications The ability to effectively work with internal departments to resolve problems. Must have interpersonal skills and foster continuous improvements. Must be flexible and available based on staffing requirements, weekends, and holidays, on call and long hours. Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client and employee concerns in a professional manner. Exercise consistent sound judgment. Capable of handling multiple priorities in a high volume setting. Able to organize projects within the processing department and with cross functional departments. Special Requirements: N/A Physical Requirements: Physical Activity (please check one box):
About Us:
WMC Advanced Physician Services PC
Benefits:
We offer a comprehensive compensation and benefits package that includes:
Health Insurance Dental Vision Retirement Savings Plan Flexible Savings Account Paid Time Off Holidays Tuition ReimbursementApply Now External Applicant link Internal Applicant link