ProMedica Monroe Regional Hospital offers a broad range of inpatient and outpatient services in southern Michigan and Ohio. A national leader in treatment of heart attack, congestive heart failure, pneumonia and surgical care, ProMedica Monroe Regional Hospital is also a pacesetter in Michigan for obstetrics, emergency care, intensive care, controlling infections and organ donation. 

 

Coordinates laboratory services in specialty area in conjunction with the manager and director. Plans, organizes and sets priorities for day-to-day operations to meet section objectives for acute care or outreach phlebotomy services.

ACCOUNTABILITIES 

Oversees and directs daily workflow for all acute care or outreach phlebotomy activities. Establishes goals and performance standards, conducts performance evaluations. Maintains positive performance communications. Reports problems relating to staffing, morale and work methods and makes recommendations. Identifies section budget needs and participates in annual budget preparation. Manages section annual budget. Ensures adequate quantities of supplies. Evaluates and provides input on new/updated equipment and supplies. Develops and encourages staff development through identification of educational needs. Coordinates orientation and training for new associates. Promotes staff development by evaluating and reviewing applications for career ladder advancements. Directs and coordinates the quality assurance program in section or specialty area. Monitors QA. Identifies limiting factors to improve workflow. Ensures the area has well-defined quality control procedures and is accountable for data . Establishes procedures, evaluates and resolves issues related to collecting and processing biological specimens for analysis. Resolves inquiries and concerns; acts as a resource and fosters effective communication between laboratory and health care team. Establishes, interprets and monitors compliance with policy and procedure. Maintains professional growth and development through seminars, workshops, and conferences. Functions as a role model through preceptoring and acting as a resource person. Establish guidelines for new ProMedica Laboratory accounts through the implementation of protocols and procedures. Coordinates all aspects of phlebotomy outreach customer service, supply distribution to offices, patient service centers, and courier support. Maintains compliance with all regulatory and safety standards of accrediting agencies. Performs other duties as directed.