**Overview** The Lavatory and Water Operational Supervisor is responsible for the direct oversight of an assigned work team on a designated account and on multiple shifts. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Pay: $19/hour _The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data._ ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) **ESSENTIAL FUNCTIONS** + Monitor and direct agents to perform duties according to Standard Operating Procedures. + Effectively operate current technology required to track and process work orders. + Adhere to all ADA non-discrimination requirements. + Comply with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities. + Assist Managers to achieve strong operational performance. + Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks. + Monitor and maintain appropriate staffing levels. + Ensure that future schedules are complete (days off, vacations, etc.) + Ensure all call offs are covered. + Manage employee lunches and breaks. + Manage the Attendance Policy + Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations. + Manage daily schedules. + Maintain daily shift report for managers. + Perform basic administrative and payroll functions (if applicable). + Maintain communication with Managers to maintain optimum staffing levels. + Effectively coach, counsel, and discipline employees. + Conduct service audits. + Work with Safety Quality Manager to ensure the safety and security of the operation. + Set positive, professional example for workforce. + Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our clients, and by regulatory authorities. + Miscellaneous duties as assigned. **MINIMUM REQUIREMENTS** + High School Diploma or GED required. + One (1) year experience in a supervisory role required; supervisory experience in an aviation environment preferred. + Experience working in the aviation industry preferred. + Basic MS Office comfort + Ability to communicate effectively, including reading/interpreting process and procedure manuals, handbooks, and documents. + Must be at least 21 years of age. + Must have a valid driver license for at least a year and no points on the driving record in the last two years. + Must be able to work in an environment has a moderate to heavy noise level REQNUMBER: 109268 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.