Job Location: Memphis, TN * Summary:* The Supervisor of Labor Scheduling & Training is responsible for developing and implementing a learning structure to encompass all positions at the site level while creating a culture of continuous learning. This position requires a forward thinker who doesn’t accept the status quo but fosters a mindset of continuous improvement always looking for a better, more effective way to teach employees and develop leaders. The Leader will develop and manage implementation plans as we move to a digital platform for our learning content. In addition, the Supervisor of Labor Scheduling & Training will: * Manage the hourly employee job training and qualification processes within the annual budget. * Supervise hourly training coordinators and line trainers. * Coordinate weekly employee job movement to new positions/shifts for training. * Assist with the creation and maintenance of training documents (i.e., Step-up cards) * Support new hire onboarding, orientation, and assessment processes. * Manage monthly metric reporting for the L&D steering team. * Selection and development of hourly Trainer Certifiers. * Ensure Step-up Cards are updated and accurately reflect the correct processes and procedures * Oversee the Step-up Card review process. * Lead the daily direction of Trainers along with coordinating the activities of manufacturing line-level Training Specialists * Lead the plant-level Learning and Development Pillar * Actively participate in the corporate Learning and Development Pillar * Utilize data to make informed decisions. Work cross-functionally to identify labor needs and create data dashboards to visualize short-term opportunities and long-term trends and forecasts. * Leverage data and trends to create a budget that includes the new employees required yearly. * Organize and simplify skills matrices. Partner with Team Leaders and other departments to develop line and employee-specific training plans * Develop metrics to track training progress, identify gaps, and create plans to close those gaps * Present material to various groups, including new employees, incumbents, plant leadership, and corporate partners * Skills and Experience:* * Advanced experience with Microsoft Office suite of products with the capability to learn digital platforms as required * Strong analytical skills * Ability to break down ambiguous, complex situations into actionable items to develop a simplified process * Strong oral and written communication skills * Exceptional interpersonal skills * Attention to detail and accuracy. * Ability to manage time efficiently and without supervision to meet deadlines. * Self-motivator; excellent problem-solving and organizational skills. * Must be flexible to staffing changes and react quickly and efficiently. * Must be multi-task oriented and able to handle constant work interruptions. * Strong problem-solving, analytical, and math skills. * Ability to communicate effectively at multiple levels of the organization daily. * Proficient in the use of SAP/S4 or similar software * Supervisory experience * Minimum Requirements and Education:* * 4-year degree in a relative business function Labor Scheduling & Training experience within The Hershey Company * Experience in a fast-paced manufacturing environment * Experience creating, analyzing, and reporting data to impact business decisions is required. * Minimum 3 years of production planning and/or labor scheduling experience in manufacturing is required. #LI-CE1 #LI-Onsite The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).