Espoo, Finland
15 days ago
Summer Trainee, Service Designer

KONE Technology and Innovation (KTI) is where the magic happens at KONE. It's where we combine the physical world – escalators and elevators – with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to shape the future of the industry with new technologies and sustainable innovations. 

 

The GenAI Lighthouse team within KTI consists of innovators and problem solvers committed to empowering KONE with the capabilities of GenAI. We collaborate closely with KONE’s business teams to identify and address their needs, utilizing GenAI to develop solutions that are both pioneering and practical. Our objective is to drive innovation and efficiency, thereby enabling KONE to maintain its leadership position in the industry. 

 

We are now looking for a  

Summer Trainee, Service Designer  

For the GenAI Lighthouse team in Espoo. 

Are you a creative problem solver with a passion for designing services that make a real impact? As a Service Designer Trainee in KONE’s GenAI Lighthouse team, you will play a crucial role in building the strongest GenAI enabled organization in the industry. You will work closely with multidisciplinary teams to conceptualize and prototype services that leverage the power of Generative AI to solve real business challenges. 

The position is based in Espoo, with the possibility of conducting some work remotely. We are seeking a student to work for three months between May and September 2025, depending on availability and preference.   

 

You will love this position if: 
 

You're driven by the opportunity to create meaningful and practical service experiences that connect the digital and physical worlds. You enjoy collaborating with diverse teams and using design thinking to tackle complex problems. You're excited about exploring how Generative AI can enhance services and deliver exceptional value to users. 

We hope you have: 

Currently in your third year or higher of university studies, focusing on Service Design, Strategic Design, Design Thinking, User Experience (UX) Design, or a related field. Hands-on project experience with service design tools such as journey mapping, personas, and blueprinting. A curious mindset and a willingness to learn about Generative AI and its applications. Experience in workshop facilitation. Excellent English communication skills, with strong collaboration abilities to work effectively in a multidisciplinary environment. 

Preferred: 

Proficiency in design tools such as Figma, Adobe XD, or similar for prototyping. Insight into or experience with the use cases and applications of Generative AI. 

 

What We Offer: 

An opportunity to work on innovative projects that impact billions of people daily. Mentorship and guidance from experts in Generative AI and service design. A supportive and inspiring work environment where your ideas matter. The chance to learn and grow within a globally recognized company. 

 

Ready to join us and shape the future of cities? Apply now to be part of KONE’s journey of innovation and excellence! 

If you think this could be an inspiring challenge for the summer, please tell more about yourself, your availability during the summer and why you are interested in this specific role and submit your CV and application letter together with copy of transcript of studies via our Careers-site www.kone.com/jobs by the latest, January 31, 2025.  

  

#LI-IT 

#LI-Hybrid 

#Techsummer 

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

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