Summer Residence Coordinator
EF Education First
Your Role EF Brighton International Language Campus is seeking a dedicated and organized individual to join our Residence Team as a Residence Coordinator for summer 2025. In this role, you will play a key part in ensuring a safe, supportive, and engaging living environment for international students while overseeing the smooth operation of our residential facilities. This position offers an excellent opportunity to develop strong leadership and organizational skills within a professional and team-focused setting. Position Details: Full-time Fixed-term contract thorough July & August Potential for permanent employment beyond summer If you are committed to delivering a high-quality student experience and thrive in a dynamic environment, we encourage you to apply. Careers at EF | Open the world with us At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education. Responsibilities Ensures the smooth running of the student residences To ensure the residences provide a comfortable, safe living environment To provide the highest level of customer service at all times Allocates new bookings to residential accommodation Assists customers with residence queries, ensuring prompt follow up and excellent customer service Liaises with external suppliers where cleaning/maintenance issues are reported Completes weekly occupancy statistics Prepares arrival & departure documents and provides keys for all arrivals Follows up any welfare and disciplinary issues together with the Residence Manager and ensures sanctions are applied in line with EF’s residence rules and regulations Assists with the training and supervision of temporary staff/interns Participates in student intakes and first week chats Shares emergency duty on a rota basis Requirements Given the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential Familiar with Microsoft Office and CRMs (desirable) Highly motivated, energetic, positive Customer service orientated, friendly & approachable manner Able to remain calm under pressure & to diffuse potentially difficult situations Sensitive to needs of international students living away from home Excellent communicator with students, colleagues, and external clients Attention to detail, organised & thoroughAll offers are subject to a clear enhanced background check and two referencesLegally able to work in the UK at commencement of employment Why you will love working with EF Continuous professional development Work in a truly international environment Regular social events Ambition is nurtured and fast-tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Accommodation provided Access to EF Hello language learning EF Education First – Our History and Values Career Progression at EF ------------------------------------- EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1
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