Overview Sugarloaf is looking to hire Retail Sales Associates for our 2024 -25 winter season. A Retail Sales Associate is responsible for the provision of quality customer service and thorough product knowledge and will also perform the daily tasks of the retail operation. Our Retail Sales Associates are excited to help each and every guest with their needs. Our Resort offers an array of retail outlets such as the DownHill Supply Company, Amos and Friends, the Sugarloafer Shop, Life is Good, the Burton Store, and the Oakley Store. Placement in one of these locations once hired is dependent upon candidate expertise and resort staffing needs. Click here to check out all of Sugarloaf's Retail spaces. If you enjoy working with people in a fun and supportive location, please apply today! We currently have openings for both full and part-time winter season positions. Responsibilities Give accurate and current information about the merchandise for all brands carried in assigned shop Utilize the tools and training provided by Sugarloaf Resort to develop long-term customer relationships and increase sales Develop strong knowledge of Sugarloaf Resort property as well as the surrounding area in order to be able to answer questions regarding area activities Maintain a positive and cheerful attitude at all times Take advantage of additional in-store and outside training opportunities offered Must be able to work independently and multi-task while greeting all guests promptly as they enter the store and hosting a warm atmosphere at all times Qualifications The ideal candidate for this position will: have effective communication skills have experience in customer service and sales Must wear appropriate attire for location of work as scheduled be able to effectively work as part of a team pay attention to detail and be accurate with money usage and register use be self-motivated be able to exert a moderate amount of physical activity in order to carry, stock and move inventory be able to stand and/or walk for extended periods in order to provide sales floor coverage have a high school degree and be at least 18 years of age have some knowledge or familiarity with equipment sold as well as some experience with Microsoft Office and Point of Sale programs Sugarloaf Team Member Benefits include: Free lift pass for skiing and/or riding (at Sugarloaf, Sunday River, and Loon Mtn) Discounts at resort F&B and retail locations Discounted ski/snowboard lessons and rentals Access to Nordic trails and discounted equipment rentals at our Outdoor Center location Discounted passes at other Boyne and partner resorts Eligibility for end of season service and loyalty bonus Team members are also eligible to earn paid time off