Overview Sugarloaf is looking for knowledgeable Boot Fitters to join our Retail team for the comimg winter season. Sugarloaf Boot Fitters provide quality customer service to all guests and are experts in ski and snowboard hard good products. The role of a Boot Fitter is to greet and guide guests in proper fitting of ski and snowboard boots and to understand Sugarloaf’s services, promotions, and hours of operations in order to provide consistent information to all guests. Additionally, Boot Fitters will be expected to actively contribute to a safe and clean environment for all guests throughout the resort. We currently have full-time winter season positions available in this role, but the role could become a year-round position for the right fit. Both come with great ski resort discounts and perks; and are eligible for seasonal bonuses and benefits. Responsibilities Develop a comprehensive understanding of proper fit of ski and snowboard boots Greet guests; quickly identify guest’s specific needs and steer them in the appropriate direction Be a hard good product enthusiast and sell products that meet the needs of the guest Provide directions and anticipate guest’s questions Maintain a positive and friendly attitude and demeanor in all interactions Attend and participate in daily safety and service meetings Qualifications The ideal candidate for this role will: have extensive knowledge of skis, boot fitting, and stance alignment have good communication skills and be a team player be able to be patient and understanding with resort guests to meet their needs Sugarloaf Team Member Benefits include: Free lift pass for skiing and/or riding (at Sugarloaf, Sunday River, and Loon Mtn) Discounts at resort F&B and retail locations Discounted ski/snowboard lessons and rentals Access to Nordic trails and discounted equipment rentals at our Outdoor Center location Discounted passes at other Boyne and partner resorts Eligibility for seasonal loyalty bonus pay and for paid time off