Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025.
Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 by San Diego’s Business Journal.
Essential Duties and Responsibilities
The following and other duties may be assigned as necessary:
Provide high-quality hair and barbering services based on guests’ preferences. Including color, cutting, and re-texturing services. Promote/upsell salon and spa treatments and services. Evaluate the condition of guests’ hair and advise them on proper hair care and suitable solutions and hair care treatments. Sanitization of all salon instruments and equipment before each use. Ensuring that workstations and equipment are kept clean and orderly, and all supplies are adequately stocked. Provide quality scalp treatments Build a client base through referrals and utilization of available promotional materials. General knowledge of features and benefits of professional and retail hair products. Participates in sales incentive programs. Perform Salon duties while always maintaining the guests’ comfort. Ensure individualized guest service through acknowledging and responding to their needs and expectations. Actively participate in other areas of the spa operations, Nail, Hair, etc., product knowledge and retail sales. Arrive on time for scheduled shift, prompt with each appointment, and perform services within the appropriate time allotted for the service. Properly opens and closes each shift according to standard operating procedures. Stock salon products, linens and guest amenities. Building and maintaining guest profiles to anticipate future needs and deliver superior service Disposal of garbage and used linens effectively, efficiently, in a timely manner and as instructed. Proper care for equipment and uses appropriate amounts of product to assist with cost controls. Upholds the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. Provide accurate and detailed descriptions of spa treatments, packages, services, treatment contraindications, facility features and hours of operation; Possesses complete knowledge and understands all services and products offered to actively promote services and promotions. Assists in all areas of the spa operation as needed or requested. Ensure all salon retail is clean, stocked, and well maintained. Communicates to management all occurrences involving guests and/or team members in the spa that require attention. Attending all scheduled Spa, Resort, and departmental meetings.
Ensure confidentiality with respect to guest information. Maintain a positive attitude and contribute to a quality work environment. Act in accordance with established guidelines; follow standard procedures; recognize and comply with written rules or practices. Adapt and interact with people who have different values, cultures, or backgrounds, be of service to potentially difficult people, recognize the benefits of having a diverse workforce. Adhere to AAA standards and policies. Adheres to all grooming standards as outlined by leadership. Other tasks and responsibilities may be assigned.
Requirements / Qualifications / Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
1 Years’ relevant salon experience required Must possess a current cosmetology license through the California State Board of Barbering and Cosmetology. -Required Barbering License-Preferred Enhances technical knowledge through continued training, courses, and education. Ensure confidentiality with respect to guest information. Maintain a positive attitude and contribute to a quality work environment. Must be able to work varied shifts, including weekends and holidays. Ability to operate standard office equipment – phones, computers, etc. Presents a professional, well-groomed appearance; provided uniforms must be worn in the Spa and must be laundered and pressed. Works effectively with guests and team members, and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables, and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions. Learns the names and personally recognizes guests and team members.