Posting Details

Please view posting details below. To apply to this posting, please click the link above.

Position Information

Job Title Student Lifecycle Systems Lead Posting Number F006448 Position Status Full Time Grant Funded No Category APT Class Code 12 Starting Pay $84,321 Special Note Location District Department DT IT Systems Job Summary Primary Duties and Responsibilities Essential Performance Requirements* Analyzes and interprets information from a wide variety of sources to understand business challenges and identify and deliver appropriate change Keeps up to date with policies and procedures for student administrative processes Plans and leads the implementation of new processes and systems, including ongoing process review and associated documentation Produces and communicates relevant updates and briefings on developments related to systems and processes; tracking and amending documents and manuals as necessary Collaborates with colleagues to identify and scope change requirements, leading project groups, and cross-department developments Collaborates with Testing and Quality Assurance staff to ensure extensive and detailed testing of new developments, upgrades, and enhancements Creates and updates communications, training, and documentation to support changes to operational activities and procedures Influences and persuades colleagues to adjust practices and requirements to achieve operational and systems efficiency Remains aware of, and responds to, a changing policy environment; proactively advising senior managers of change requirements as appropriate Maintains and develops excellent working relationships with key vendor staff and contacts at a range of levels, always working in partnership with colleagues in IT Services and other internal stakeholders Implements and manages processes to gather feedback on systems use and liaise with vendors and IT Services to initiate innovation and change

Service Excellence Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute Supports the mission, values, and 3 goals and 8 principles of the College
SUPERVISION
Works under the general supervision of the Executive Director of IT Systems

*Performs other related tasks as required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications Bachelor’s degree Five (5) years’ working experience with technical systems Two (2) years’ experience working with Higher Education Student Information Systems Three (3) years’ experience supervising (e.g., managing, evaluating the performance of others; leading projects or processes) Preferred Qualifications Master’s degree At least one (1) year’s working experience leading ERP and CRM implementations within large, complex, multi-campus and/or College systems of higher education At least one (1) year’s working experience analyzing, evaluating, and interpreting sensitive and complex data and/or issues with security requirements, web services, and service-oriented architecture At least one (1) year’s working experience leading system upgrades At least one (1) year’s working experience testing enhancements and bug fixes; coordinating user acceptance, and regression and integration testing At least one (1) year’s working experience with large-scale complex systems with multiple points of integration At least one (1) year’s working experience developing, implementing, and maintaining dashboards Knowledge, Skills and Abilities Knowledge of troubleshooting and the ability to resolve user issues in a daily support capacity Knowledge of the Higher Education sector and an awareness of future challenges the sector may face Knowledge of student recruiting, admissions, and administrative processes and procedures Knowledge of Student Information Systems and other systems integrated into the student lifecycle, including the underpinning technical infrastructure of Student Information Systems and construction of a student record (or equivalent) Skilled in excellent customer service and interpersonal skills Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, Visio, and presentation software Physical Demands and Work Environment Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 02/04/2025 Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact Amber Saleh * amber.saleh@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter Unofficial Transcripts Curriculum Vitae Military/Foster Care Preference Documentation Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Please list any certification or licensure you have that is directly related to this position.

(Open Ended Question)

* How many years of working experience do you have with technical systems? None Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * How many years of experience do you have working with higher education student information systems? None Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * How many years of experience do you have supervising (e.g., managing, evaluating the performance of others; leading projects or processes)? None Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee