Strategy & Transformation Manager

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Strategy & Transformation Manager. The Strategy & Transformation team’s mission is to ensure that Choice achieves its ambitious long-term growth objectives by defining the best path forward for the company, securing alignment across the organization for our strategic decisions, and ensuring that the company executes on its transformation by managing the delivery of cross-functional strategic initiatives.

As a key member of our Strategy & Transformation team, you will work directly with business partners in multiple disciplines to help the company to make decisions on where to focus our efforts, align teams behind our strategy, drive execution of transformational initiatives needed to meet our goals and report on our progress. This role is a unique opportunity for an individual to make an impact on our company’s long-term objectives by influencing the execution of our enterprise strategy and ensuring that Choice delivers on its vision.

Are you a strategic thinker who likes to solve big, complex problems and work cross-functionally to make innovative solutions a reality? We invite you to apply today for our Strategy & Transformation Manager role and #MakeItYourChoice.

Your Responsibilities

The Manager will have the following responsibilities, primarily related to our long-term mission around guests and franchisee value proposition and platform growth:

Business Solution Delivery: In partnership with the Strategy and Transformation leadership team, the Manager will lead cross-functional teams in the design and/or implementation of several enterprise-wide strategic transformation initiatives and programs by developing an actionable plan, establishing enterprise alignment and commitment toward the plan, executing and communicating progress against the plan to Senior Leadership. Once launched, the Manager will help these initiatives succeed by analyzing processes and developing data-driven insights. The manager will identify risks and dependencies, and guide leadership in solving roadblocks by creating materials to drive decision-making and alignment. The Manager will lead efforts to further drive operational efficiencies for core Choice processes through the business process redesign, which is often coupled with the introduction of new technologies to support the future-state process. For approved technology solutions, the Manager will work closely with IT Strategy to oversee the implementation of the solution.

Enterprise Communication & Execution: The Manager will facilitate repeatable/systemic approaches to change through the implementation of change management processes and best practices. They will work with subject matter experts, finance, human resources, and IT teams to ensure that everything we do drives towards our common goals. The Manager will help prioritize transformation initiatives to execute our strategy, develop objective ways to measure progress with a focus on long-term goals, and will summarize the story behind the numbers.

Your Experience, Skills & Competencies

Education

Bachelor's degree in related field or equivalent experience required.

MBA preferred.

Experience

4+ years of functional experience in consulting, strategic planning, business analytics, or corporate strategy, with project management familiarity.

Exposure to business process design, value mapping, operational modeling, or data analytics will also be valued. 

Show us you are:

Intellectually Curious: You enjoy learning and love to tackle new problems. You aren’t afraid to ask questions and dive deep into unfamiliar areas. 

Influential: You have a strong executive presence and can communicate effectively with various audiences. You establish trust and foster strong relationships with others across the organization.

Results-oriented: You have strong project management skills and are laser-focused on both the details and the broader goal. You demonstrate a sense of urgency and can manage cross-functional team initiatives. You are comfortable handling multiple priorities and keeping projects on track.

Strategic: You understand the organization’s goals and are always thinking about the big picture. You can perform both detailed and high-level analyses and think about broader impacts of strategic decisions while knowing when to insist on precision of data. You leverage both financial and business analysis to solve tough, complex, and ambiguous problems.

Inclusive: You actively value and respect diverse perspectives and foster an environment in which everyone feels heard and included. You always keep the values of diversity, equity, inclusion, and belonging top of mind.

Collaborative: You enjoy working cross-functionally and can build organizational alignment to drive our strategic priorities forward.

Adaptable: You are flexible and comfortable with change and can spring into action when organizational priorities shift. 

We encourage interested candidates to apply for this role even if they do not meet all the specified requirements. We are looking for someone who can contribute to our team, bring a fresh perspective, and embrace our cultural values. If you are excited about this job, willing to learn, and think you can thrive at Choice Hotels International, we encourage you to apply.

Your Team

This is an individual contributor role that will report to the Senior Manager, Strategy & Transformation. You will collaborate with cross-functional departments on a regular basis.

At Choice, our mission is to bring together the people, brands, and technology that enable the success of others—welcoming every guest, every partner, everywhere their journey takes them. As we work towards this mission, we are guided by our cultural values: 

Be Bold: Take calculated risks to advance our business.

Be Quick: Act with a sense of thoughtful urgency.

Listen: Value diverse perspectives and input that differ from your own.

Be Curious: Never stop learning or growing by asking questions and challenging ideas.

Show Integrity: Do what’s right—even when it’s not easy.

Your Work Location

As our Strategy & Transformation Manager you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

Right now, our associates in corporate headquarters are expected to work 4 days per week in the office and virtually from your home office the remaining day. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.

Salary Range

The salary range for this position is $112,803 to $141,789 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage

Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

Financial benefits for retirement and health savings

Employee recognition programs

Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

About Choice Hotels Financial Performance

Please click here to review the highlights of our latest financial results.

*** PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.