Adecco is currently assisting a local client in their search to fill a **REMOTE** **Strategy Operations Contractor** position. **Pay Rate: $** **36.00/HR** **Shift: Mon-Fri 8AM to 5PM** **(potential temp – hire)** **Job Summary:** This role is pivotal in achieving our quality targets for Mx and ensuring operational excellence. This will help us execute three critical workstreams: Menu Audits and Improvements, Inflation Management, and Metadata Collection. **Contractor Responsibilities** : + Merchant onboarding and post-sale quality support Objective: To minimize catering selection churn and ensure a great merchant experience. To execute on specific quality initiatives. + Respond to catering pilot email questions + Perform weekly checks and send emails related to large order merchant quality program (scoreboards, warnings, etc.) + Menu Audits / Improvements Objective: To audit and update the menus of all Merchants participating in the Large Order Program, ensuring they meet minimum quality standards for customer convenience. + Conduct comprehensive audits of Merchant menus to identify missing or incomplete information. + Update menus to include critical details such as: Serving sizes, Allergen information, Detailed item descriptions. + Collaborate with Merchants to confirm and validate menu updates. + Large Order Merchant Program + Ensure menu quality aligns with established standards to improve the customer ordering experience. + Mx Metadata Collection for Product Needs Objective: To gather comprehensive metadata for all Merchants live on the Large Order Program, enabling better filtering and search functionality for an improved Cx ordering experience + Collect and organize metadata for Merchants, including but not limited to: Cuisine type, Dietary accommodations, Price points, Serving sizes, Food categories (e.g., full meals, finger foods, breakfast) + Work closely with Merchant teams to ensure accuracy and completeness of data. + Provide structured data to inform product improvements and enhance customer experience. + Inflation Management Objective: To assess and address price inflation among Merchants in the Large Order Program, ensuring Mx pricing is competitive and aligns with market expectations. + Analyze current menu prices for Merchants in the Large Order Program. + Compare Merchant prices with external benchmarks, such as: Ez Cater menus, Self-catering menus (if available), Identify discrepancies and inflated prices. **Qualifications:** + High school diploma or equivalent + Exceptional communication skills + Proficient in Microsoft Office Suite. **Pay Details:** $36.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance