Manage a defined set of current Apptio large-scale strategic customers, engaging in a continual effort to enhance the value of the Apptio solution and secure the continued commitment of our largest clients globally.Focus on building relationships across a range of functions within the customer organization to include IT Operations and Finance.  Interact at both the senior executive and operational management level to effectively convey the Apptio value proposition and promote use and adoption within the customer organization.Manage a renewal base of multiple millions of dollars in annual revenue. Ensure that the established renewal baseline within the assigned portfolio is preserved, while identifying revenue expansion pursuits within these assigned accountsServe as the primary interface with the various customer leads to coordinate Quarterly Executive Business Reviews, Values Measurement Workshops, Roadmap Development Sessions and manage any associated product or delivery escalations.Articulate the Apptio value proposition to senior business leaders like the CIO or CFO based on a deep understanding of IT operations and management; solve problems promptly and efficiently by marshaling cross-functional Apptio resources in order to address customer issues and concerns. Be passionate about ensuring our customers realize significant value with Apptio.These customers will be some of the largest and most strategic for Apptio. It is important that these customers are strong advocates for our solutions, speak at User Group and conferences and be advocates to other Apptio customers. We expect this role will help foster and manage the relationship.We expect this individual with partner across the Apptio and IBM organization to support customers. This would include being able to influence Products and Engineering, Marketing, Customer Support, Sales and our Pre-Sales organization. This person needs to build relationships across the organization and within IBM to ensure this portfolio of customers is maximizing value.