Part of the Global Client Engagement team, the Strategic Bid Manager supports the largest and most complex managed print services (MPS) and managed devices services (MDS) opportunities, with European cross country or worldwide scope. This involves critical responsibilities like assembly of the deal team resources and utilization, interface between the Sales/Pursuit/Delivery/Functions, and support of critical bid execution phases or monitoring of the bid process execution and compliance.

Job specifics/responsibilities:

The responsibilities of the bid manager fall into 6 main categories:

Project management

Create and maintain project plan for the deal: tasks, timelines, responsible, milestones.Create and maintain deal action logCreate and maintain pursuit team map and calendarRequest the needed resources to help with the bid response preparation and coordinate their work.

Proposal management

Create proposal structureReview and assign owners to all bid documentation and proposal sectionsContribute with contentReview and proofread all documents before submitting to the clientFollow proposal management internal best practicesGraphics coordination

Communications management

Setup regular deal meetings and take minutes.Coordinate the communication process flow with extended team members and regional participants.Prepare recurring management updates.

Coordination of internal deal approval process

Request the needed human resources for the deal.Coordinate the team’s deliverables.Coordinate the meeting date and participants with the responsible department.

Document management

Setup and manage the deal Teams site.Ensure that all deal documents are stored in the shared space and all team. members are duly notified of any changes or updates.

Handover

Setup and manage the software used for handover. Manage workflow.Prepare a plan for all the activities that need to happen and the documents to be completed and uploaded.Schedule the handover meetings.Ensure handover is completed and signed off.

Other responsibilities include sharing best practices and knowledge in a specific area of expertise for the benefit of the team and EMEA pursuit community.

Key deliverables/accountabilities:

Request the needed resources – core and subject matter experts, and supervise their work on the bid for the entire pursuit duration.Prepare and maintain all planning documents: project plan, response plan, action log, milestones calendar, team calendar.Create the response structure, prepare content as needed, and coordinate the process of collating content and producing a finished product.Maintain clear and active communication with all bid stakeholders – core team, regional teams, management.Organize meetings and take meeting minutes after each meeting, document decisions and action items.Store all project related documentation in a shared space.Manage the internal governance process and make sure the bid is approved before submitted to the customer.Manage the handover process and make sure the bid is properly documented and handed over to the transition and transformation teams. Own all handover system related tasks – setup and maintenance, until handover is completed.Manage non-client related internal strategic projects as needed.

Working relationships:

Internal

Markets pursuit teams, pricing specialists, technical specialists, security specialists, environmental subject matter experts, governance teams, higher management.

External

Rarely with clients in pursuit phase.

Education (degree) and professional experience required:

Bachelor/Master in Business / Economics / Technical or other relevant subjectsExperience in virtual team environment3-5 years’ experience in managing projects; even better if the projects were bids / proposals.Experience in working as part of a multi-national / cultural team.Commercial understanding of services projects

Other requirements:

Fluent English, other European languages would be an asset.

Personal skills and qualities:

Positive can-do attitudeCustomer centric approachGrowth mindsetOut of the box thinking – able to find solutions.Excellent teamwork skills Able to apply tools and technology to produce results.Able to understand global business processes and identify impact of changeStrong sense of ownership and initiativeProactive and follow-through attitude.Ability to work with different personalities and management styles.Excellent communication skills: ability to express thoughts clearly in person, on the phone, and in writing.Ability to prioritize workload with discretion and minimal direct (and remote) supervisionAbility to work under tight timescales when requiredQuick learnerGood negotiator