Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

POSITION: MONOGRAMMER                    

REPORTS TO:  GENERAL MANAGER                        

TYPE: NON-EXEMPT 

BRAND: POTTERY BARN KIDS 

 

PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools.

 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

Monogrammer will select items for personalization and match to guest order. Monogrammer must have high attention to detail and ensure that needle and threading used matches guest specifications. Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest. Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

 

SKILLS/KNOWLEDGE: 

1-2 years retail sales experience (specialty retail preferred, but not required)  1-2 years customer service experience  Proven ability to prioritize and handle multiple tasks simultaneously 

 

PHYSICAL REQUIREMENTS: 

Ability to operate embroidery machine and adhere to safety practices and policies Ability to be mobile on the sales floor for extended periods of time  Ability to operate POS system  Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques  Full time associates are expected to have open availability to meet the needs of the business.  Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).