Key Responsibilities:

Take direct responsibility for the profitability of the store by ensuring the set targets are met  Ensure staff are taught correct sales procedure and have a good knowledge of the product  Maintain a high level of customer service  Assist customers and provide information  Ensure complaints from customers are resolved quickly  Inform staff of new lines and any changes to the prices  Manage staff rosters  Coordinate and conduct stock take  Keep and analyse records of sales figures and financial transactions, inclusive of filing.  Implement and oversee security procedures  Manage staff when necessary 

 

Qualification and Experience: 

Matric  4 - 5 years’ experience in Furniture Retail environment, 3 of which in a must be in Managerial/Supervisory role  Industrial Relations experience  Planning, organisational and time management ability 

Skills

Good communication skills  Good knowledge of Sales Techniques  Good Leadership skills  An excellent leader and business manager High flexibility and ability to adapt to different customers and situations. A high sense of urgency with demonstrated ability to work independently. High flexibility and ability to adapt to different customers. An outstanding leadership, interpersonal and communication skills. Ability to work a flexible schedule to meet the needs of the business. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Figure and admin orientated Management Experience Organised and thorough An excellent leader and business manager Profit and turnover driven Able to manage risk within the store Strategic Sales Planning Managing the Sales Process Customer Value Management Excellent MS Office Skills Excellent verbal and written skills Excellent people’s skills

 

Behaviours:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Effectively building formal and informal relationship networks inside and outside the organization.  Building strong customer relationships and delivering customer-centric solutions.  Making good and timely decisions that keep the organization moving forward.  Anticipating and adopting innovations in business-building digital and technology applications.  Creating a climate where people are motivated to do their best to help the organization achieve its objectives.  Making good and timely decisions that keep the organization moving forward.  Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.  Good verbal/ written communication skills and good organisational skills Strong organizational and planning skills  The ability to multi-task in a fast-paced environment The ability to work independently The ability to take initiative  A high level of attention to detail

 

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)

 

All personal information which you provide to the Company will be used and/or retained only for the purposes for which it was collected, where after it will be permanently destroyed. Yor information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

 

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