Botswana
240 days ago
Store Manager (45hr) - Totalsports (Botswana)

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration.

Responsibilities:  

Driving turnover to ensure achievement of targets  Controlling expenses  Managing stock losses to ensure shrinkage is in line with the Company standard  People management, including recruitment, development of staff, employee relations, performance management  Executing in-store merchandising strategy and standards  Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

A Matric certificate.  Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

An excellent leader and business manager  High flexibility and ability to adapt to different customers and situations.  A high sense of urgency with demonstrated ability to work independently.  High flexibility and ability to adapt to different customers.  An outstanding leadership, interpersonal and communication skills.  Ability to work a flexible schedule to meet the needs of the business.  Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers  Figure and admin orientated  Management Experience  Organised and thorough  An excellent leader and business manager  Profit and turnover driven  Able to manage risk within the store  Strategic Sales Planning  Managing the Sales Process  Customer Value Management  Competencies and Behaviours for success: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.  Effectively building formal and informal relationship networks inside and outside the organization.  Building strong customer relationships and delivering customer-centric solutions.  Making good and timely decisions that keep the organization moving forward.  Anticipating and adopting innovations in business-building digital and technology applications.  Creating a climate where people are motivated to do their best to help the organization achieve its objectives.  Making good and timely decisions that keep the organization moving forward.  Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.  Good verbal/ written communication skills and good organisational skills  Strong organizational and planning skills  The ability to multi-task in a fast-paced environment  The ability to work independently  The ability to take initiative  A high level of attention to detail  Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 
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