Responsibilities:  

Driving turnover to ensure achievement of targets  Controlling expenses  Managing stock losses to ensure shrinkage is in line with the Company standard  People management, including recruitment, development of staff, employee relations, performance management  Executing in-store merchandising strategy and standards  Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers   Qualifications & Experience:  A Grade 12 qualification  A minimum of 3 years retail or admin experience  Previous Retail Management experience

Skills: 

Have an interest in fashion  A passion for excellent Customer services and sales environment   Figure and admin orientated  Organised and thorough   Profit and turnover driven  Able to manage risk within the store  The ability to communicate and persuade effectively at all levels  Ability to show initiative and be resourceful  Ability to source and implement effective solutions in a fast-paced environment  Customer Service Delivery  Office Systems  Policy & Procedures  Strategic Sales Planning  Managing the Sales Process  Customer Value Management 
  Behaviours:   Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness  Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Customer Focus - understands, anticipates, and meets the needs and expectations of customers Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of other
 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.