GENERAL ROLE

The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well-organized.

MAIN RESPONSABILITIES 

Process all incoming and outbound product flows, while ensuring coordination between physical and system-based process; Organize all stock spaces, ensuring tidiness and efficiency, in order to optimize flows and facilitate the other Team; Organize the daily replenishment of all stock spaces on the salesfloor; Work in constant cooperation with all the other Departments and Team; Organize local and international transfers requests between boutiques; Monitor and close expired reservations daily and reintegrate them into available stock; Perform daily checks, controls of negative stock, stock takes & cycle counts; Develop a perfect knowledge and mastery of all stock-related processes and tools; Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities.

PROFILE

Bachelor’s degree preferably with an analytical focus; Fluency in Italian and English. A third language will be considered an advantage; Professional background: experience in similar position, preferably in the Retail environment; Proficient with Excel / IT tools; Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:

Excellent interpersonal and communication skills, with a customer service orientation; Team player mentality to build meaningful relationships and ability to work autonomously; Availability, flexibility and dynamism to function in a high-pace environment; Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

 

In Hermès diversity of experience and  perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!