**Description** **Human Resources** The Human Resources team helps attract and recruit diverse talent, and works to provide employees with competitive benefits, leadership resources and the support to be successful at United. Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. **Job overview and responsibilities** This role provides pivotal support to the HR Manager/Director and Business Leadership in their assigned countries by supporting them in aligning day to day HR activities with the business needs and goals. This role will coordinate with the HR Centers of Excellence (COE) to leverage capabilities in support of our HR initiatives and leveraging their expertise to business needs and coordinate daily operational HR activities and leveraging their expertise to business needs. As a part of the role, the HR Rep will provide centralized HR Operations support to their assigned countries, which includes creating and managing centralized HR Operations process such as sickness absence reporting, invoice processing, onboarding, off boarding, People Soft data management etc. + Provide support to HR Operations for their assigned countries, which includes creating and managing centralized HR Operations process such as sickness absence reporting, invoice processing, onboarding and off boarding processes and other relevant HR Operations activity + Assist with all the assigned region's HR matters + Delivers human resources services including, but not limited to: employee issue resolution, hiring, selection and retention of regional personnel + Handle inquires regarding salary and pay administration, benefit administration, training and issues resolution, in cooperation with other HR Managers and directors + Manage employee database to ensure accurate organizational structure and employee data is maintained in people soft and employee master trackers + Provide support to employees and leaders in various HR-related topics such as leave management, insurance and insurance renewal, compensation etc, including conducting research and support for grievances and hearings, coordinating investigations and all process in accordance with local legislation + Support the HR director / manager in delivery of new initiatives and be the first point of contact for assigned countries **This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.** **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + Bachelor's degree in Human Resources + 2+ years or relevant experience in HR + Attention to detail with good analytical and process management skills + Knowledge of local labor laws + Must be legally authorized to work in Mexico for any employer without sponsorship + Must be fluent in English and Spanish (written and spoken) + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position + **Valid US visa** **What will help you propel from the pack (Preferred Qualifications):** + Master's degree