At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all. **Staff Application Administrator** This position will support PGE’s physical security applications. You will design, support and implement short- and long-term strategies, solutions and customer support to information technology (IT) needs through new and existing applications, systems architecture, network systems, applications and infrastructure. This role also maintains, integrates, and implements software applications within the organization. You will perform software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to applications. And ensure that proper controls are established and maintained over test and production systems and software source code. **Job Function Summary** **Application Administration** Maintains, integrates, and implements software applications within the organization. Performs software application testing, quality assurance, configuration, installation, and support to ensure smooth, stable and timely implementation of new software and updates to applications. Ensures proper controls are established and maintained over test and production systems and software source code. **Key Job Information** **Intermediate Professional** Requires expanded professional-level knowledge and experience in own area; incumbents continue to acquire higher-level knowledge and skills. Expands on high-level knowledge of the company, processes and customers. Solves a range of more complex problems. Analyzes possible solutions using advanced knowledge and applying protocols. Operates independently and receives only a moderate level of guidance and direction. **Key Responsibilities** + **Application Support (ASUP)** Identifies and resolves issues with applications, following agreed procedures. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks. + **Configuration Management (CFMG)** Applies tools, techniques and processes to track, log and correct information related to configuration items, ensuring protection of assets and components from unauthorized change, diversion and inappropriate use. + **Problem Management (PBMG)** Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures. + **Incident Management (USUP)** Following agreed procedures, identifies, registers and categorizes incidents. Gathers information to enable incident resolution and promptly allocates incidents as appropriate. Maintains records and advises relevant persons of actions taken. + **Porting/Software Configuration (PORT)** Assists in the configuration of software and equipment and the systems testing of platform-specific versions of one or more software products. Documents faults, implements resolutions and retests to agreed standards. + **Systems Design (DESN)** Specifies user/system interfaces and translates logical designs into physical designs, taking account of target environment, performance security requirements and existing systems. Produces detailed designs and documents all work using required standards, methods and tools, including prototyping tools where appropriate. **Education/Experience/Certifications** + Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience. + Typically, two or more years in related field. + Experience with Microsoft Powershell and SQL Server is preferred. **Competencies (Knowledge, Skills, Abilities)** _Functional Competencies_ + Working knowledge of change-management processes. + Working knowledge of lifecycle planning of configuration items. (CI) + Working knowledge of operating systems. (e.g., Unix, Windows) + Working knowledge of database concepts. + Working knowledge of certificate management. + Working knowledge of infrastructure concepts. _General Competencies_ + Intermediate customer-focus skills. + Intermediate accuracy skills. + Intermediate risk management skills. + Intermediate oral and written communication skills. + Intermediate interpersonal skills. + Intermediate decision-making skills. **Physical and Cognitive Demands** _Cognitive Level_ _Intermediate:_ Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists. + Ability to adhere to set response times, deadlines and time-sensitive tasks. + Ability to follow accuracy standards. + Ability to follow through on decision-making tasks. + Ability to interact effectively and collaboratively within a team environment. + Ability to communicate and problem solve when under stress. + Ability to respond and adapt to frequent change. + Ability to accept and demonstrate self-awareness when provided constructive feedback. + Ability to discern feedback and acknowledge ownership of areas of improvement. + Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks. + Ability to successfully collaborate with peers, managers and others within the organization. + Demonstrates sound memory. + Ability to process new information to be applied consistently to work tasks. **Schedule/Attendance** + Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule. + Ability to work long hours. + Ability to work a variable schedule. + Ability to report to work and perform work during periods of severe inclement weather. + Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance. + Ability to work shift schedule. + Ability to work on-call schedule. **Physical Capabilities** Computer use (use computer regularly for entire work shift) **Environment - Indoor/Outdoor** + Office PGE supports hybrid flexible work arrangements; and will have a combination of in-the-office and working offsite. This individual will need to be located within 75 miles from job location and will need to work in-the-office at least one day a week. However, these arrangements may change due to business needs or changes in responsibility. \#LI-CU1 \#Hybrid Compensation Range: $81,450.00 - $135,750.00 Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis. PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://portlandgeneral.com/hrcs5511) . **Join us today and power your potential!** Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric. PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law. PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com . To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled. At Portland General Electric, we’re innovators, builders, and achievers. We’re committed to powering our customers’ potential and making a difference for our community and the planet. Today, that commitment includes developing an intelligent and resilient electric grid, electrifying transportation and de-carbonizing the energy sector. We’re proud to deliver an exceptional experience to help our customers thrive. Our mission is to make clean, reliable and affordable energy services available to all. We obsess over serving customers and are committed to growing employee career paths with purpose. Equity and inclusion are core business values; we celebrate our differences and are committed to developing teams that reflect the communities we serve.