Description We are offering an exciting opportunity in the service industry at a location in Richmond, Virginia, United States. We are seeking a Staff Accountant who will be responsible for processing customer applications, maintaining accurate customer records, and resolving customer inquiries. In addition, you will be responsible for monitoring customer accounts and taking appropriate action. Responsibilities: • Handle incoming phone calls and emails from customers to respond to inquiries, accept payments, and resolve credit-related issues. • Negotiate payment plans for customer accounts and collect past due amounts. • Process ACH, Wires, and check payments for both new and established customer accounts. • Post checks received in mail and lockbox receipts to customer accounts in accounting software. • Manage our credit card processing system, US Trans. • Run credit reports and establish credit limits and terms for customers. • Monitor financial risks including market fluctuations in metal markets, interest rate changes, and potential legal or compliance issues. • Assist in the design and implementation of hedging strategies for interest rates and commodity exposures. • Issue demand letters for overdue accounts and determine when to escalate account to outside collections. • Review A/R Aging statements for outstanding balances. Requirements • Bachelor's degree in Accounting, Finance, or a related field • Proven experience as a staff accountant or similar role in the Service industry • Proficiency in accounting software, including but not limited to NetSuite, Oracle, QuickBooks, and SAP • Solid understanding of Accounts Payable (AP) and Accounts Receivable (AR) • Experience with Bank Reconciliations and maintaining the General Ledger • Ability to prepare accurate Journal Entries and participate in Month End Close processes • Excellent numerical skills and attention to detail • Strong communication and interpersonal skills • Ability to work independently and as part of a team • Knowledge of current financial regulations and accounting practices • Excellent time management skills, with the ability to prioritize and meet deadlines. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .