SRE Engineer Cary,North Carolina,United States Software and Services The people here at Apple don’t just craft products, they build the kind of wonder that’s revolutionized entire industries! We believe that it’s the diversity of those people and their ideas that encourage the innovation that runs through everything we do, from amazing technology to industry-leading privacy and environmental efforts. We’re looking for talented Site reliability Engineers software engineers to join the Wallet, Payments & Commerce (WPC) Engineering Operations team. WPC organization is responsible for everything in the Apple Wallet, and all things Payments, at Apple. We build the rails on which all payments at Apple run, including for the Apple Online Store, the Apple Retail Stores around the world, and the Apple App Store. We also build the rails that make Tap to Pay on iPhone possible, by allowing iPhones to become a payment terminal, and by helping Tap to Pay on iPhone partners to process payments from iPhones. **Description** As an SRE in WPC, you'll need to solve problems using data, teamwork, and your own expertise. You will own the full stack and our responsibilities are both broad and deep. We run a mix of open source and internally developed tools for system & configuration management, provisioning, software deployment, and monitoring. You'll learn these tools and have opportunities to improve them. Our team is collaborative; we work closely with the development teams we support to deliver the best results for Apple. We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard and results are rewarded. Responsibilities: - Deploy, support and monitor new and existing services, platforms, and application stacks. - Enhance, architect, author, and deliver software to improve the availability, scalability and security of Wallet services. - Build and manage systems, infrastructure and applications through automation. - Participate in periodic on-call duties. **Minimum Qualifications** + Strong sense of ownership, customer service, and integrity demonstrated through clear communication. + Experience in building and scaling distributed systems in a public, private, or hybrid cloud environment + Understanding of core SRE concepts - Monitoring, Alerting, Incident management. + Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks + Passion for eliminating repetitive manual processes using automation and to improve them through repeated iteration + Proven track record to write programs using a high-level programming language like: Java, Go, Python + Excellent troubleshooting and problem solving skills + Understanding of AWS and Kubernetes Concepts. + Operating systems concepts (process scheduling, disk and network I/O, performance). **Key Qualifications** **Preferred Qualifications** + Experience with scalability, reliability, availability and disaster recovery + Proclivity towards efficient programming emphasizing improvement via complexity analysis. + Understanding of open source technologies like Open Telemetry, Envoy, Istio and Kubernetes. **Education & Experience** **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. 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