Job Title:

Sr. UX designer

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers: Challenge Conventions, Deliver outcomes unimagined, Create experiences that go beyond WOW. If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and tech to accelerate CX transformation at scale.

You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

We are looking for a Senior UX Designer to join our team.

This designer will be part of a larger team who works on projects across the organization (Finance, HR, Legal, Engineering, etc).

This is a hybrid office model in Omaha, Nebraska.

If relocating, you will need to be onsite day 1.

Key Responsibilities:

User Research & Analysis: Conduct user research, interviews, and surveys to understand user needs and behaviors.Wireframing & Prototyping: Create wireframes, storyboards, and prototypes to communicate design concepts.Design & Development Collaboration: Work closely with developers and product managers to ensure designs are feasible and aligned with business objectives.Usability Testing: Plan and conduct usability tests, analyze results, and iterate designs based on feedback.UX Strategy: Develop and implement UX strategies that align with the company's goals.Visual Design: Ensure the visual design is consistent with the company's brand guidelines. as well as responsive/mobile designExperience leading design projectsExperience providing guidance to development teams to help them execute UX designsExperience facilitating workshops with large groups of stakeholdersFamiliar with design systems such as material designExperience using a research repository such as dovetail and turning research into actionable findingsProviding guidance to development teams to help them execute UX DesignsAbility to use analytics software and analyze dataExperience presenting to company executives

Qualifications:

8+ years of experience in the UX/design spaceExperience with user research quantitative and qualitativeExperience with Figma design and prototyping software or similarStrong written and verbal communicationExperience designing map applications and working with Geospatial UIS (ideally)Experience using a research repository such as dovetail and turning research into actionable findingsExperience with analytics software to analyze dataPrevious experience presenting to company executives

Key Skills:

Understanding of interaction design principlesExperience with responsive and mobile designAbility to convey ideas through sketches, wireframes, and mockupsFamiliarity with front-end technologies (HTML, CSS, JavaScript)

Salary Range:

The on-target earnings range is $ 91,457 - $137,186 which includes a base salary and incentives that align with company and individual performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

The deadline to apply for this position is Jan 9, 2025.

#LI-Hybrid 

#ConcentrixCatalyst

Location:

USA Omaha 222 South 15th Street, Suite 402S

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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